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Arlo VMC2020 User Manual

Arlo VMC2020
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DRAFT
Essential Camera
VMC2020 and VMC2032
User Manual
DRAFT FOR CERTIFICATION. ALL IMAGES IN THIS DOC-
UMENT ARE FOR POSITION ONLY AND MAY DIFFER
FROM THE ACTUAL PRODUCT.

Table of Contents

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Arlo VMC2020 Specifications

General IconGeneral
BrandArlo
ModelVMC2020
CategorySecurity Camera
LanguageEnglish

Summary

Get Started with Arlo Camera

Arlo App Installation and Setup Guide

Guide to installing and setting up your Arlo camera using the mobile application.

Camera Charging Instructions

Instructions on how to connect the USB charging cable to power up the camera.

Camera Wall Mounting Procedure

Steps for securely mounting the camera using the provided mount and screws.

Camera Field of View and Positioning

Understanding the camera's view angle and optimal placement for motion detection.

Motion Detection Testing and Arming

How to test motion detection sensitivity and arm the camera for recording.

WiFi Setup and Network Connections

WiFi Connection Options Overview

Overview of connecting the camera directly to a router or via an Arlo SmartHub/base station.

Optimizing WiFi Performance Tips

Tips for ensuring a strong and stable WiFi signal for the camera.

Connecting to a 2.4 GHz WiFi Network

Steps to connect your mobile device and camera to a 2.4 GHz WiFi network.

Switching Camera WiFi Connections

Instructions to move camera connection between router and SmartHub/base station.

Arlo Camera Basics and Features

Viewing Camera Feeds and Live Video

Accessing live streams, understanding feed icons, and using playback controls.

Recording and Snapshotting Live Video

How to manually record video clips or take snapshots from the live camera feed.

Talk and Listen Feature Usage

Utilizing the camera's microphone and speaker for two-way audio communication.

Camera Power and Siren Control

Managing the camera's power status and activating/deactivating the built-in siren.

Customizing Camera Feed Display

Changing the order of camera feeds and rotating the image view.

Motion Detection Activity Zones

Defining specific areas within the camera's view for motion detection.

Viewing and Downloading Recordings

Accessing, filtering, and downloading recorded video clips and snapshots.

Modes, Rules, and Alerts Management

Understanding and Selecting Arlo Modes

Learn about Arlo modes (Armed, Disarmed, Schedule, Geofencing) and how to select them.

Muting Notifications

Temporarily silence push notifications to your mobile device.

Configuring Rules for Modes

Define trigger and action devices, and notification settings for each mode.

Motion Sensitivity and Recording Settings

Adjust motion sensitivity, recording duration, and night detection behavior.

Managing Alerts and Scheduling Rules

Configure alert preferences and set schedules for camera arming/disarming.

Arlo Geofencing Setup and Usage

Set up geofencing to automatically arm/disarm cameras based on mobile device location.

Managing Friend Geofencing

Enable or disable geofencing participation for friends' mobile devices.

Custom Mode Creation

Create personalized Arlo modes with custom triggers, actions, and notifications.

Change Your Settings

Two-Step Verification Setup

Configure and manage two-step verification methods for account security.

Biometric Authentication Setup

Enable or disable fingerprint or Face ID authentication for app login.

Profile and Account Settings

Update personal profile information, including name and profile picture.

Password Management

Procedures for changing or resetting your Arlo account password.

Friend Access Management

Manage access privileges for friends and family members to your Arlo account.

Time Zone Configuration

Set the correct time zone for your Arlo camera's operation and recordings.

Camera Name and Tracking Settings

Customize camera names and enable/disable auto zoom and tracking features.

Camera LED and Video Quality Settings

Adjust camera LED status and video resolution for optimal battery usage.

Night Vision and HDR Settings

Configure night vision modes and High Dynamic Range for improved image quality.

Camera Audio Settings

Configure microphone and speaker settings to reduce noise and adjust volume.

Device Information and Removal

View device details and remove a camera from your Arlo account.

Troubleshooting Common Issues

Troubleshooting Arlo Geofencing

Common issues and solutions related to the Arlo Geofencing feature.

Video Stream and Connectivity Issues

Resolving problems with viewing camera streams in a browser and network connectivity.

WiFi Signal and Range Problems

Addressing interference, out-of-range errors, and low battery issues affecting WiFi performance.

Push Notification Issues

Diagnosing and fixing problems with not receiving push notifications from the Arlo app.

Checking Notification Rules and App Settings

Verifying mode rules and mobile app settings to ensure notifications are enabled.

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