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Arlo Pro HD User Manual

Arlo Pro HD
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March 2018
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134, USA
202-11683-05
Arlo Pro
HD Security Camera System
User Manual

Table of Contents

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Arlo Pro HD Specifications

General IconGeneral
Two-Way AudioYes
Resolution1280 x 720
Field of View130 degrees
Night VisionYes
Battery Life3-6 months
Weather ResistantYes
Storage OptionsCloud storage
WirelessYes (Wi-Fi)
Operating Temperature-4°F to 113°F (-20°C to 45°C)
Motion DetectionYes
PowerRechargeable battery

Summary

Set Up Your System

Insert the Battery Into Your Camera

Instructions for inserting the battery into the Arlo Pro camera for initial setup.

Get the Arlo App

Steps to download and install the Arlo mobile application for smartphone access.

Connect Your Base Station to the Internet

Guide to connecting the Arlo Pro base station to your home network using an Ethernet cable.

Arlo Pro Base Station LEDs

Explanation of the Power, Internet, and Camera LED indicators on the Arlo Pro base station.

Get an Account

Guide to creating a new Arlo account using the mobile app or web browser.

Sync Your Cameras With the Base Station

Steps to pair Arlo Pro cameras with the base station using the sync button and LED indicators.

Place or Mount Your Cameras

Guidance on physically positioning or mounting Arlo Pro cameras for optimal placement.

Choose a Good Spot for Your Arlo Pro Camera

Tips for selecting an ideal location for Arlo Pro cameras, considering range and obstructions.

Position Your Camera to Optimize Its Field of View

Advice on aiming Arlo cameras to maximize the monitored area and sensor performance.

Recharge Your Arlo Pro Battery

Detailed steps for recharging the Arlo Pro camera battery using the power adapter or charging station.

View Your Content

View the Devices Page

Overview of the Arlo app's Devices page and its displayed camera information and controls.

View Camera Feeds

How to access and view live video streams from your Arlo cameras via the app or web.

Record Clips From Live Video

Steps to manually record video clips directly from a live camera feed within the Arlo app.

Take a Snapshot From Live Video

How to capture still images (snapshots) from a live Arlo camera feed.

Talk and Listen

Guide to using the two-way audio feature (Talk and Listen) on Arlo cameras.

Cloud Recording

Explanation of how Arlo Pro cameras store recordings securely in the cloud for later access.

View Recordings and Snapshots

How to locate and view recorded videos and snapshots in the Arlo library using the calendar.

Use the Filter

Instructions on using the filter feature in the Arlo library to find specific recordings by criteria.

USB Device Storage With Arlo Pro

Connect a USB Storage Device

Steps to connect a USB storage device to the Arlo Pro base station for backup recording.

Safely Eject and Remove a USB Storage Device

Procedures for safely ejecting and removing a USB storage device to prevent data corruption.

Format a USB Storage Device

Guide to formatting a USB storage device for use with the Arlo Pro base station.

Turn on Recording for a USB Storage Device

Steps to enable or disable recording directly to a connected USB storage device.

Personalize Your System

Name Your Camera

Instructions on how to rename Arlo Pro cameras within the Arlo app for easier identification.

Grant Access to Friends

Process for inviting and managing access for friends to view your Arlo camera feeds and library.

Modes, Rules, and Smart Alerts

Modes

Explanation of Arlo modes and how they control camera behavior based on different situations.

Rules

Details on configuring rules within modes, including trigger devices, actions, and notifications.

Select a Mode

Instructions on manually activating or changing the mode for Arlo cameras through the app.

Change Motion Sensitivity

Guide on adjusting the motion detection sensitivity level for Arlo Pro cameras via the app.

Manage Alerts

How to configure push and email notifications for Arlo camera events.

Set Up Geofencing

Guide to configuring geofencing to automatically arm/disarm cameras based on your location.

Schedule Your Camera Rules

How to set up automatic schedules for activating and deactivating Arlo camera rules and modes.

Add a Mode

Instructions for creating new custom modes for Arlo cameras to define specific behaviors.

Settings

Turn the Arlo App Fingerprint ID Login On and Off

How to enable or disable Touch ID/fingerprint login for the Arlo mobile application.

Change the Time Zone

Steps to adjust the time zone settings for your Arlo base station and cameras.

Camera Settings

Overview of various camera settings available in the Arlo app.

Change the Video Resolution

Guide to adjusting the video resolution setting for Arlo Pro cameras to manage bandwidth.

Turn Night Vision On and Off

How to enable or disable the infrared night vision feature on Arlo Pro cameras.

Audio Settings

Settings related to the microphone and speaker functionality of Arlo cameras.

Base Station Settings

Configuration options for the Arlo Pro base station, including name and flicker adjustment.

Restart the Base Station

Steps to restart the Arlo Pro base station to resolve connectivity or performance issues.

Manage Your Subscription Plan

Subscription Plans

Overview of Arlo's free Basic service and options for upgrading to paid subscription plans.

Upgrade to a Paid Subscription Plan

Guide to selecting and purchasing a paid subscription plan to enhance Arlo camera features.

Arlo Connect

Use Arlo With IFTTT

How to integrate Arlo cameras with IFTTT (If This Then That) for smart home automation.

Use Arlo Cameras With SmartThings

Instructions for integrating Arlo cameras with the Samsung SmartThings app.

Use Arlo With Stringify

Information on connecting Arlo cameras with the Stringify app for advanced automation flows.

Use SmartThings With Arlo Cameras

Prepare Arlo to Work With SmartThings

Prerequisites for integrating Arlo cameras with SmartThings, including camera naming.

Integrate Your Arlo Cameras With the SmartThings App

Detailed guide on linking Arlo cameras to the SmartThings app for unified smart home control.

Adjust the Motion Sensitivity Level

How to adjust motion sensitivity for Arlo cameras after integrating them with SmartThings.

FAQs and Troubleshooting

Battery FAQS

Answers common questions regarding Arlo Pro battery recharging, cold weather usage, and drain rates.

Can't See Video Streams in a Browser

Troubleshooting steps for issues preventing video streams from displaying correctly in a web browser.

Not Receiving Push Notifications

Steps to troubleshoot why push notifications are not being received from the Arlo app.

Verify That the Arlo Base Station Is Online

How to check the status of the Arlo base station's internet connection using the LED or app.

Signal Strength

Tips for improving the wireless signal strength between Arlo cameras and the base station.

Rechargeable Battery Safety

Safety Rules for Arlo Pro Rechargeable Batteries

Essential safety guidelines for handling, charging, and disposing of Arlo Pro rechargeable batteries.

Safety Rules for Arlo Pro Charging Station

Safety precautions to follow when using the Arlo Pro Charging Station to avoid injury or damage.

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