TROUBLESHOOTING
Problem Possible Solution
Air purifier will not turn on
or respond to button
controls.
Plug in the air purifier.
Plug the air purifier into a different outlet.
The air purifier is malfunctioning. Contact Customer Support
Check to see if the power cord is damaged. If it is, stop
using the air purifier and contact Customer Support.
Airflow is significantly
reduced.
Make sure the filter is removed from its packaging and
properly in place.
The pre-filter may be clogged by large particles, such as hair
or lint, blocking airflow. Clean the pre-filter.
Replace the filter.
Leave 15 in / 38 cm of clearance on all sides of the air
purifier.
CLEANING AND MAINTENANCE
Cleaning the Air Purifier
We recommend that you clean the air purifier at least once every 3 months to extend storage.
To reduce the risk of fire, electric shock, or injury to persons
●Unplug before cleaning.
●Use only a dry cloth to wipe the external surfaces of the air purifier.DO NOT USE WATER,
WAX POLISH, OR ANY CHEMICAL SOLUTION.
●Vacuum the inside of the air purifier.
Cleaning the Filter
●The outer pre-filter should be cleaned every 2–4 weeks to increase the eciency and
extend the life of your filter.
●Clean the pre-filter using a soft brush or vacuum hose to remove hair, dust, and large particles.
●Do not clean the filter with water or other liquids.
Maintenance
If your Air Purifier will not be used for more than 30 days, we recommend that you:
●Remove the HEPA Filters from the unit.
●Wrap the HEPA Filters in an air tight plastic bag.
●Remove the Pre-Filter and Enhanced Odor and Filters and place them in an air tight plastic
bag.
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