ASCEND X2 // PERFORMANCE 2 IN 1 TREADMILL AND WALKING PAD
30
TROUBLESHOOTING
• Check if the belt is too tight or too loose and adjust the tension if necessary.
• Inspect the motor for any visible issues or obstructions by opening the front panel with a
screwdriver.
• Inspect the motor drive belt. If it slip during use, tighten the motor screws evenly to add tension
on the drive belt. A loose drive belt will not be able to move the walking belt.
8. The treadmill abruptly slows down or speeds up
Solution:
• Check for any loose wiring or connections, especially around the speed controls.
• Ensure the power source is stable and not causing voltage fluctuations.
• Consider lubricating the belt if it hasn't been done recently. Using the proper lubricant sold on
movewithascend.com
9. The walking pad doesn't lay flat on the ground
Solution:
• Ensure the treadmill is on a flat and stable surface.
• Check the underside of the walking pad for any obstructions or debris.
10. The treadmill makes a squeaking noise during operation
Solution:
• Lubricate the belt using the recommended lubricant from the lubrication kit.
• Check for any loose components or parts that might be causing the noise.
11. The remote control is unresponsive
Solution:
• Replace the batteries in the remote.
• Ensure there are no visible obstructions between the remote and the treadmill's receiver. Move
the remote control closer to the treadmill to test it.
• Check for any visible damage to the remote.
12. The treadmill vibrates excessively during use
Solution:
• Ensure the treadmill is on a flat, stable surface.
• Check the treadmill's feet or base for any damage or unevenness and adjust as necessary.
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