ASCEND X2 // PERFORMANCE 2 IN 1 TREADMILL AND WALKING PAD
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FREQUENTLY ASKED QUESTIONS (FAQS)
Q: What is the difference between the treadmill mode and the walking pad mode?
A: The treadmill mode allows for a wider range of speeds (1-14km/h) suitable for jogging or running,
while the walking pad mode is designed for a more relaxed pace with speeds ranging from 1-6km/h.
Q: How do I clean the treadmill after use?
A: Use a soft cloth dampened with water and the appropriate cleaning product available at movewith-
ascend.com. Wipe down the treadmill to remove sweat and dust. Avoid using abrasive materials or
chemicals.
Q: Is there a warranty on the Ascend X2 // Performance 2 in 1 Treadmill and Walking Pad?
A: Yes, the treadmill comes with a manufacturer's warranty. For specific warranty details and
coverage, please refer to the warranty section in the user manual or website.
Q: Can I use my own lubricant for the treadmill belt?
A: It's recommended to use the lubricant provided in the official Ascend lubrication kit to ensure compati-
bility and prevent potential damage to the belt. We’ve tested several ones so you don’t have to.
Q: How do I know when it's time to replace the treadmill belt?
A: Signs like fraying edges, visible wear, or the belt sticking/slipping during workouts indicate it might
be time for a replacement. Regularly inspect the belt for any signs of wear.
Q: Is it safe to use the treadmill while pregnant?
A: While walking is generally safe during pregnancy, it's essential to consult with a healthcare profes-
sional before using the treadmill. Always prioritize safety and comfort.
Q: How much electricity does the treadmill consume?
A: The Ascend X2 Performance 2 in 1 Treadmill and Walking Pad is designed to be energy efficient.
However, the exact consumption depends on usage frequency and duration. Refer to the user manual
for specific power ratings.
Q: Can I pause my workout and resume later?
A: Yes, the treadmill has a pause function. However, for safety reasons, it's recommended not to leave
the treadmill paused for extended periods.
Q: The treadmill seems to be louder than usual. What could be the cause?
A: Excessive noise can result from a misaligned belt, lack of lubrication, or loose components. Check
the belt alignment, lubricate if necessary, and ensure all parts are securely tightened.
Q: Is there a user manual available online?
A: Yes, a digital version of the user manual is available on the official Ascend website at www.move-
withascend.com. It provides detailed instructions, safety guidelines, and other essential information.
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