Regulatory Compliance
The Telligence units described in this document comply with NFPA 99 Health Care Facilities
Code and ANSI/UL 1069 Hospital Signaling & Nurse Call Equimpment regulatory
requirements. All units have been designed and tested under National Recognized Testing
Laboratory (NRTL) conditions to have no reaction to electromagnetic interferences (EMI) or
electrostatic discharge (ESD) phenomena. The Telligence system is UL listed under file
E23929.
The Telligence units described in this document also comply with CAN/CSA C22.2 No.
205-12, DIN VDE 0834 (2016) Parts 1 and 2, and HTM 08-03 (2013).
The Telligence system can be connected to listed or recognized smoke detectors and fire
alarm systems for secondary, supplementary or informational purposes only. The Telligence
system is not a fire alarm control unit. Any fire alarm signaling annunciated by the
Telligence system is considered supplementary only. A code-compliant fire alarm signaling
system is required to reduce the risk of injury or death.
Warning: Auxiliary hardware and supplementary equipment connected to or interfaced
with the Telligence system are not considered to be part of the listed system configuration
unless the equipment in question is marked or identified in this manual as being in compli-
ance with the ANSI/UL 1069 Standard for Hospital Signaling and Nurse Call Equipment.
Before connecting auxiliary hardware to an auxiliary input, staff must be trained and certi-
fied in using the auxiliary hardware properly.
Auxiliary hardware that may be connected to this system must be UL Listed to UL/IEC/EN
60601. Auxiliary hardware must have a latching, normally open, dry contact relay, and
must also provide a cable that has a standard 1/4-inch (0.64 cm) plug.
Intended Use
The primary intended purpose of the Ascom Telligence System is to provide audible and
visual communication between patients/residence and staff in health care facilities.
Notification and signaling of call system events is accomplished via audible tones and
visual indications which alert staff of the source (e.g., room, patient care area, or space)
and nature of the event (e.g., request for help or assistance, code, or emergency.)
Primary signaling and notification is accomplished via Telligence equipment which is
installed as part of the facility infrastructure. Primary signaling and notification is directed
to fixed health care delivery areas and locations (e.g., nursing units, staff areas and
patient/resident rooms.) Supplementary signaling and information can be directed to
remote locations, individuals or groups of individuals via external communication systems
and devices such as pagers and wireless phones.
Supplemental signaling and information can be directed to remote locations, individuals or
groups of individuals via external communication systems and devices such as pagers and
wireless phones.
Indications For Use
Call system events are initiated manually by patients/residents, staff, or visitors via push
button or pull chain actuation of Telligence equipment. Call system events can also be
initiated by externally connected devices such as bed exist sensors, smoke or fire detection
systems, security systems, environmental systems and medical electrical systems that
incorporate relay closure circuits which are approved for connection to a call system.
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