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Asentria TeleBoss 830 - User Manual

Asentria TeleBoss 830
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User’s Manual
Installation and Operation Guidelines
TeleBoss 830 Telecom Site Controller
Version 2.11.370 STD
Asentria Corporation
1200 North 96
th
Street
Seattle, Washington, 98103
U.S.A.
Tel: 206.344.8800
Fax: 206.344.2116
www.asentria.com

Table of Contents

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Summary

Quick Start

Hardware Needed

Lists the essential hardware components required for TeleBoss setup and operation.

Information Needed

Details the necessary network and configuration information before starting TeleBoss setup.

Physically Install TeleBoss

Provides essential guidelines for the physical installation of the TeleBoss unit.

Environmental Factors

Outlines critical environmental conditions that must be met for proper TeleBoss operation.

Installation Sequence

Power Requirements & Options

Explains the different power input options available for the TeleBoss unit.

Battery Backup Module

Describes the optional battery backup module for maintaining operation during power loss.

DC Power Card Wiring Instructions

Connection to DC Power

Provides detailed instructions for connecting the TeleBoss unit to DC power sources.

Power Up Sequence

Accessing the TeleBoss

Explains the methods for accessing and controlling the TeleBoss unit.

Access via a Network Connection

Details accessing the TeleBoss via network using OmniDiscover, Telnet, and Web interfaces.

Default Passwords

Covers the default login credentials and security recommendations for the TeleBoss.

Access via a Serial Connection

USB Com port

Explains how to establish a serial connection using a USB to RS232 adapter.

DB9 Interface Com Port

Details how to connect via a DB9 serial port using appropriate adapters.

Configuring Ethernet Settings via IO2

Testing Network Connectivity

Describes methods to verify network connectivity after configuring Ethernet settings.

What is a TeleBoss 830

The Basics

Provides a fundamental overview of the TeleBoss 830 system and its capabilities.

Communication Methods

Event Notification

Outlines the various methods through which the TeleBoss can deliver event notifications.

Data Storage

Explains how and where the TeleBoss stores collected data and log files.

Features and Accessories

Standard Equipment

Lists the standard on-board equipment and components included with the base TeleBoss unit.

LEDs, Ports, DIP Switches and Buttons

Describes the function and location of front and back panel LEDs, ports, DIP switches, and buttons.

Ports

Memory I;O

Details the use of the Memory I/O slot for sensors and firmware updates.

Sensor

Explains the SensorJack port and its use with EventSensors.

Ethernet

Describes the standard 10/100Mb Ethernet interfaces using RJ45 connectors.

Serial Ports

Details the configuration and pinout of the TeleBoss's serial ports.

DIP Switches

Internal Modem

Covers the installation and connection of an internal POTs dialup modem.

Expansion Card Slots

Explains the availability and purpose of expansion card slots for additional functionality.

Navigating the Control Interfaces

Command Line Interface (CLI)

Details the text-based Command Line Interface for unit control and access.

CLI Status Pages

Explains the informational status displays available through the CLI.

General Status

Describes how to access and interpret the general status screen via the CLI.

EventSensor Status

Location Column

Explains how the 'Location' column refers to sensor placement and type.

Name Field

Describes the user-defined name for sensors and how it's displayed.

ID Field

Explains that the 'ID' field displays a unique factory-defined identifier for EventSensors.

Alive Status

Details the 'Alive' field indicating sensor current functioning status.

Detailed EventSensor Status View

Guides on viewing more detailed information about specific sensors.

Wireless Modem Status

CPE Status

Setup Menu Inputs

Introduces the structured menus within the CLI for configuring TeleBoss functions.

Web Interface (GUI)

Web Interface Status Pages

Describes the status pages available within the TeleBoss Web Interface.

Sensors Status Page

Explains the Sensor Status page showing internal and external EventSensor status.

Output Control Display

Guides on navigating to the Output Control display to toggle relays or power outputs.

Web Interface Control Features

Settings Entry Functions

Details the various input methods used for configuring settings via the Web Interface.

Checkbox Input Type

Explains the use of checkboxes for enabling/disabling settings as ON/OFF options.

String Entry Fields

Details string entry fields used for text input like descriptions and site names.

Submit and Cancel Buttons

Describes the Submit and Cancel Changes buttons for applying or discarding setting modifications.

Setup Menu

Network Settings

Covers network communication settings including routing, VPN, SNMP, and Email.

Serial Settings

Details settings options pertaining to the function of the TeleBoss serial ports.

Modem Settings

Explains configuration for modem settings and modem-specific security options.

Security Settings

Covers user profile configurations and general security settings for the unit.

Network Settings

Ethernet Settings

Displays the menu for configuring the two Ethernet interfaces on the TeleBoss unit.

Ethernet Settings

Ethernet Settings via Web UI

Shows how to configure Ethernet settings using the unit's Web GUI.

Name Resolution Settings

Name Resolution Settings via Web UI

Explains how to configure DNS servers and DNS mode via the Web Interface.

IP Record Collection Settings

Details how the TeleBoss collects text records via various Internet Protocols.

IP Record Collection Settings

Generic Server and Avaya Definity Reliable Protocol

Explains TeleBoss support for generic server IP record collection and Avaya RSP.

Alcatel OmniPCX Data Collection

Describes the process for collecting call data from Alcatel OmniPCX systems.

CCM 4 Data Collection

Details collecting data from Cisco CallManager 4.x using SQL commands.

Web Interface Settings

Enable Web Interface

Explains how to toggle the TeleBoss' internal web server ON or OFF.

Web Session Timeout

Sets the duration a connection may remain idle before expiring.

HTTP Connection Port

Configures the TCP port for HTTP connections to the TeleBoss.

HTTPS Connection Port

Configures the TCP port for HTTPS connections to the TeleBoss.

Web Interface Settings via Web UI

Shows how to configure Web Interface settings through the GUI.

EventSensor Reporting Settings

Event Sensor Report To IP

Sets the IP address of the host unit to which a sensor will report status changes.

Event Sensor Report To Port

Sets the TCP port used by sensors to report status to a host Asentria device.

SNMP Settings

SNMP Agent Enable

Toggles the TeleBoss's response to SNMP get and set requests.

Read; Write; Trap Community

Sets the community names for SNMP trap configuration.

SNMP Settings via Web UI

Explains how to configure SNMP settings through the Web Interface.

FTP Settings

FTP Push Enable

Configures automatic FTP pushes of buffered data to a remote server.

FTP Server Address

Sets the IP address or hostname of the FTP server for data pushes.

Passive Mode

Toggles the FTP mode between Active and Passive.

PPP Settings

PPP Dialout Settings

Configures settings for making outbound PPP network connections via a POTs modem.

PPP Hosting Settings

Configures settings for hosting a PPP connection on the TeleBoss POTs dial-up modem.

Route Test Settings

Configures network monitoring and PPP backup connection settings.

PPP Settings via Web UI

Shows how to configure PPP settings through the Web Interface.

Email Settings

SMTP Server Hostname; IP Address

Sets the hostname or IP address of the outbound mail server for sending emails.

Email Domain Name

Sets the TeleBoss's email domain name used when sending emails.

Authentication (LOGIN)

Configures credentials for SMTP authentication required by some mail servers.

Real-Time Socket Settings

Real-Time Socket Mode

Toggles the mode for real-time sockets between LISTEN, PUSH, and OFF.

Real-Time Socket Settings via Web UI

Explains how to configure real-time socket settings using the Web Interface.

Routing

Static Route Settings

Specifies network routes that define how traffic is routed to destinations.

VPN Settings

VPN 1 Settings

Details configuration options for setting up Virtual Private Network (VPN) connections.

CPE Settings

IP Address Configuration

Sets the IP address of the device to be monitored by the TeleBoss.

Name Assignment

Assigns a name to the equipment being monitored.

Alarm Keep-alive Period

Sets the interval for periodic pings to check if a monitored device is alive.

Alarm Threshold

Defines the number of failed pings before a CPE down event is triggered.

CPE Settings via Web UI

Explains how CPE settings are configured as "Ping Alarms" in the Web Interface.

Ethernet Expansion Settings

IP Address Configuration

Sets the IPv4 address for the Ethernet Expansion Card interface.

Subnet Mask Configuration

Sets the IPv4 subnet mask for the Ethernet Expansion network interface.

Router Address Configuration

Sets the IPv4 address of the next hop router for the Ethernet Expansion subnet.

NAT Functionality

Toggles Network Address Translation for frames forwarded by the Ethernet Expansion.

DHCP Starting IP Address

Sets the starting IP address for serving DHCP addresses on the Expansion interface.

Advanced DHCP Configuration

Class n Settings

Allows configuration of IP address settings based on six different Advanced DHCP classes.

Enable DHCP Class

Enables or disables the DHCP class IP address configuration.

MAC Address Input

Inputs the client MAC address to associate with specific IP address configurations.

Start IP Address

Sets the start IP address for a specified MAC address or range.

End IP Address

Sets the end IP address for a specified MAC address range.

Serial Settings

Target Name Configuration

Sets the name for the device connected to each serial port for event notifications.

Baud Rate Selection

Selects the baud rate for serial port communication.

Data Format Configuration

Configures word length, parity, and stop bit settings for serial data format.

Handshaking Method

Sets the handshaking method for serial port communication.

Wrap Around Setting

Toggles whether incoming data overwrites the oldest data when the file is full.

Record Stamping Options

Enables prepending Date/Time and/or Site Name to incoming data strings.

Modem Settings

Dialup Modem Configuration

Provides configuration settings for the optional POTs dialup modem card.

Wireless Modem Configuration

Details configuration options for the optional wireless modem expansion card.

Security Settings

Security Mode Selection

Sets the security mode for the TeleBoss, with USER PROFILES as the only option.

Specific Security Settings

Configures individual user profiles and authentication settings.

General Security Settings

Sets global password and security options required for all users.

User Profile Security Settings

Configures user names, passwords, and access permissions for up to twelve users.

General Security Settings

Show Username;Password Prompt

Toggles the display of a prompt for logging in.

Globally Allow Access via

Toggles ON or OFF access via Modem, Telnet, FTP, and Real-Time Socket.

Button Tap Allows Console Access

Enables console access using the Reset button if login credentials are forgotten.

SSL Certificate via Web Interface

Certificate Installation Methods

Guides on installing certificates via file upload or creating self-signed certificates.

Create Self-signed Certificate

Enables creating a self-signed certificate using General Certificate information.

Alarm; Event Definitions

Class Table Configuration

Configures event severity classification settings.

Data Alarm;Filter Settings

Provides menus for configuring serial data event monitors and filters.

EventSensor Device Settings

Details menus for configuring internal and external sensors and relays.

No-Data n Alarm Settings

Configures alarms for periods with no data received on serial ports.

Percent Full Alarm Settings

Configures alarms based on the TeleBoss buffer's percentage of full memory.

Scheduled Event n Settings

Configures alarm notifications for specific times and days of the week.

CPE Alarm Settings

Configures Customer Premises Equipment (CPE) monitoring functions, known as Ping Alarms.

Data Filter Action

Toggles between REJECT and ACCEPT for incoming data filters.

Data Alarm;Filter Settings

Data Alarm Field Settings

Configures up to 16 individual data alarm fields, including start position and length.

Data Alarm Macro Settings

Configures up to 100 macros for data alarming, defining equations and names.

EventSensor Device Settings

EventSensor Installation Connections

Explains how to connect EventSensors to the TeleBoss unit using provided cables.

EventSensor Slots Configuration

Details the configuration and assignment of EventSensors to specific slots.

Sensor Unresponsive Settings

Configures actions taken when an EventSensor becomes unresponsive.

No-Data n Alarm Settings

Percent Full Alarm Settings

Configures alarms triggered when the TeleBoss buffer reaches a certain percentage of capacity.

Scheduled Event Settings

CPE Alarm Settings

Configures monitoring functions for Customer Premises Equipment (CPE), known as Ping Alarms.

Reset Event Settings

Configures event actions to be performed after the unit restarts or power cycles.

Action Definitions

General Settings Configuration

Sets the site name, answer string, confirmation prompt, date/time, and other general settings.

Pager Number n

Action Settings Configuration

Configures general action parameters like callout attempts, delays, and schedules.

Date;Time Settings

Legacy Settings

Provides settings for older systems, not recommended for new implementations.

Event Log Settings

Configures the Event Log, including file size, logging options, and prepends.

Audit Log Settings

Records a variety of actions within the TeleBoss, including configuration changes and connections.

Command and Control Information

Setting Keys Usage

Explains Setting Keys for human-readable configuration and automated processes.

Status Keys

Describes read-only keys used to display the current status of various unit parameters.

Backing Up & Restoring Settings

Web Settings Backup

Details how to back up TeleBoss settings via the Web Interface.

CLI Settings Backup

Explains backing up settings via Xmodem or ASCII transfer methods.

Firmware Upgrades

Provides instructions for upgrading the TeleBoss firmware using various methods.

Command Reference

User Interface Commands

Lists commands for interacting with the TeleBoss user interface.

Setup Commands

Commands used to enter and navigate the TeleBoss setup menu.

Data Release Commands

Commands for accessing and clearing data files on the TeleBoss.

Appendices

Expansion Card Insertion Procedures

Step-by-step guide for safely inserting expansion cards into the TeleBoss unit.

General Specifications

Provides physical and environmental specifications for different TeleBoss models.

Internal Modem Guidelines

Offers guidelines and regulatory information related to the internal modem.

Canadian Department of Communications

Contains notices and requirements from the Canadian Department of Communications.

Warranty Information

Details the warranty terms, conditions, and service procedures for the TeleBoss.

Asentria TeleBoss 830 Specifications

General IconGeneral
Alarm Inputs8
Serial Ports2
Operating Temperature-4° to 158°F (-20° to 70°C)
Power Consumption5W
Network Interface10/100Base-T Ethernet
ProtocolsSNMP, HTTP, HTTPS
Ethernet Ports1
Power12V DC
MountingDIN Rail
Input Voltage12V DC
Humidity Range5% to 95% non-condensing
Communication PortsEthernet, Serial
Alarm Contacts8 dry contact inputs

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