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Asus G20CB - User Manual

Asus G20CB
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Desktop PC
G20CB
User Guide

Questions and Answers

  • J
    Justin ArcherSep 10, 2025
    Why does only one monitor have display when using multiple monitors on my Asus G20CB Desktop?
    • R
      Rhonda RobertsSep 10, 2025
      Ensure that both monitors are powered on. During POST, only the monitor connected to the VGA port has display; the dual display function works only under Windows. When a graphics card is installed, connect the monitors to the output port on the graphics card. Check if the multiple displays settings are correct.
  • G
    garciazacharyAug 22, 2025
    What to do if my Asus G20CB Desktop has no power?
    • P
      Paul HarrisAug 23, 2025
      Set your computer's power voltage switch to your area's power requirements. Ensure that your computer is turned on by pressing the power key on the front panel. Check that the power cord is properly connected and try using another compatible power cord.
  • L
    Lauren JenkinsAug 25, 2025
    What to do if there is no display output on my Asus G20CB after turning it on?
    • R
      Robert DeckerAug 25, 2025
      Connect the signal cable to the correct display port (onboard VGA or discrete VGA port). Try connecting to another monitor.
  • K
    kyle98Aug 26, 2025
    What to do if I cannot connect to a wireless network using the ASUS WLAN Card on my Asus Desktop?
    • R
      Rebecca MorrisAug 26, 2025
      Ensure that you enter the correct network security key for the wireless network you want to connect to. Connect the external antennas (optional) to the antenna connectors on the ASUS WLAN Card and place the antennas on the top of your computer chassis for the best wireless performance.
  • T
    Taylor JohnstonAug 27, 2025
    How to fix 'Cannot access the Internet' on my Asus Desktop?
    • M
      Mrs. Jessica Todd MDAug 27, 2025
      Check that the LAN cable is connected to your computer. If it is, ensure the LAN LED is on; if not, try another LAN cable. Also, verify that your computer is properly connected to a router or hub. You may also need to contact your Internet Service Provider (ISP) for the correct LAN settings. Additionally, try closing the anti-virus software or reinstalling the LAN driver.
  • T
    Teresa HinesAug 29, 2025
    Why do my speakers produce no sound on my Asus G20CB?
    • K
      Kimberly CraneAug 29, 2025
      Make sure your speakers are connected to the Line out port (lime) on the front or rear panel, and that they are connected to an electrical source and turned on. Adjust the speaker's volume and ensure that your computer's system sounds are not muted. If muted, enable the system sounds from the Windows notification area. If not muted, adjust the volume slider. You can connect your speakers to another computer to test if the speakers are working properly.
  • C
    Catherine ClineSep 18, 2025
    What to do if the DVD drive on my Asus G20CB Desktop cannot read a disc?
    • R
      Rebecca ThomasSep 18, 2025
      Check if the disc is placed with the label side facing up, and if the disc is centered in the tray, especially for discs with non-standard sizes or shapes. Also, check if the disc is scratched or damaged.
  • S
    Sara MeltonSep 12, 2025
    Why is my Asus Desktop computer too noisy when in use?
    • J
      Jennifer KennedySep 12, 2025
      Ensure that you are using a compatible or ASUS-recommended CPU fan and that your computer is working in an area with good air flow. Update the BIOS.
  • J
    Julian HesterSep 8, 2025
    What to do if my Asus G20CB Desktop cannot detect my USB storage device?
    • M
      Maria WatsonSep 8, 2025
      The first time you connect your USB storage device to your computer, Windows automatically installs a driver for it. Wait for a while and go to My Computer to check if the USB storage device is detected. Connect your USB storage device to another computer to test if the USB storage device is broken or malfunctions.
  • K
    Kristopher MathewsSep 5, 2025
    How to resolve 'No Audio' issue on my Asus G20CB Desktop?
    • K
      Katie JohnsonSep 5, 2025
      Refer to your computer’s user manual for the correct port to connect speaker or headphone. Disconnect and reconnect the speaker to your computer. Try using another speaker or headphone. Try both the front and back audio ports. If one port failed, check if the port is set to multi-channel. Reinstall the audio driver.

Summary

Chapter 1: Getting Started

Welcome and Getting to Know Your Computer

Welcome message, computer overview, and getting to know the computer's features and ports.

Notices and Resources

Safety Information

General safety precautions, battery handling, and hazardous moving parts warnings.

Hardware Overview and Setup

Front Panel Ports and Controls

Identifies and describes buttons, ports, and LEDs on the front panel.

Initial Computer Setup

Guides on connecting external peripherals and powering on the computer.

Chapter 2: Connecting Devices

Chapter 4: Connecting to the Internet

Chapter 5: Troubleshooting

Power and Display Issues

Solutions for power-related problems and no display output on the monitor.

System and CPU Issues

Solutions for slow system speed, hangs, freezes, and noisy CPU fans.

Asus G20CB Specifications

General IconGeneral
ChipsetIntel H170
Weight6.38 kg
Processor6th Generation Intel Core i7/i5/i3
GraphicsNVIDIA GeForce GTX 980
MemoryUp to 32GB DDR4
Storage512GB SSD + 1TB HDD
Operating SystemWindows 10 Home
AudioSupremeFX Audio
Networking802.11ac Wi-Fi, Bluetooth 4.0, Gigabit LAN
Dimensions104 x 340 x 358 mm

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