42 Chapter 3: Troubleshooting
a. Enter the operating system in safe mode and do a full system virus scan
using an anti‑virus application.
b. Contact the operating system company for further support.
reformat your hard disk drive and reinstall a new operating system.
3.2.4 FAQs
Q1: The memory reported in POST is different from the memory installed.
A1: The reported difference in memory may result from defective memory
modules or incorrect DIMM installation. Ensure the DIMMs are in good
condition and the DIMMs are installed correctly. Refer to the motherboard
user guide for details. If you install 4.0 GB memory and it reports 3.X GB, it is
normal.
disk drives.
change the booting device priority. Remove the USB devices and restart the
system.
Q4: When installing Windows XP, it fails to locate the hard disk drives installed to
the RAID controller.
A4: Windows XP does not include the RAID controller driver so the hard disk
when booting the system with the Windows XP disk, press <F6> to read the
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