Asus VY229Q Series - Troubleshooting and Support; Frequently Asked Questions (FAQ)

3-12
Chapter 3: General Instruction
3.3 Troubleshooting (FAQ)
Problem Possible Solution
PowerLEDisnotON
• Press the button to check if the monitor is in the
ONmode.
• Check if the power cord is properly connected to
the monitor and the power outlet.
• Check Power Indicator function in main menu OSD.
Select“ON”toturnonpowerLED.
ThepowerLEDlightsamberand
there is no screen image
• Check if the monitor and the computer are in the
ONmode.
• Makesurethesignalcableisproperlyconnected
the monitor and the computer.
• Inspect the signal cable and make sure none of the
pins are bent.
• Connect the computer with another available
monitor to check if the computer is properly
working.
Screen image is too light or dark • AdjusttheContrastandBrightnesssettingsvia
OSD.
Screen image bounces or a wave
pattern is present in the image
• Makesurethesignalcableisproperlyconnectedto
the monitor and the computer.
• Moveelectricaldevicesthatmaycauseelectrical
interference.
Screen image has color defects
(whitedoesnotlookwhite)
• Inspect the signal cable and make sure that none of
the pins are bent.
• Perform Reset via OSD.
• AdjusttheR/G/BcolorsettingsorselecttheColor
Temperature via OSD.