Answering system
About the answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice 
messages: those left on its built-in digital answering system and those 
left at your telephone service provider’s voicemail (fees may apply). Your 
telephone’s built-in digital answering system messages and voicemail 
messages are separate. Each alerts you to new messages differently. 
If   and XX New messages show on the handset 
and the message window, there are new messages in 
the built-in answering system. To listen to messages 
recorded on your digital answering system, press  
/PLAY/STOP on the telephone base (page 66).
If   and New voicemail display on the handset,  
your telephone service provider is indicating that 
it has new voicemail for you. To listen to your 
voicemail, you typically dial an access number 
provided by your telephone service provider,  
followed by a security code or PIN.
Some telephone service providers bundle or combine multiple services 
like voicemail and call waiting, so you may not be aware that you have 
voicemail. To check what services you have and how to access them, 
contact your telephone service provider. 
To use your voicemail service rather than your answering system, turn off 
your answering system. To use your answering system rather than your 
voicemail service, contact your telephone service provider to deactivate 
your voicemail service. 
NOTE: After reviewing all new messages, the number of old messages appears on the 
message counter.
•
•
62
   HANDSET   1 
1 New message
10/15
10:01
AM
ANS ON