AT&T Polycom VVX 300 Series User Manual

January 16, 2018
© 2018 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual
Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
AT&T Collaborate
AT&T Collaborate quick reference
Polycom VVX 300 series phones
This guide contains the key information
you need to get started using your
Polycom® VVX® 300-series (300, 301, 310,
311) phone with the AT&T Collaborate
SM
service. The phones look the same, but the
VVX 300 and 301 have 10/100 Ethernet
ports and the VVX 310 and 311 have Gigabit
Ethernet (GbE) ports.
Collaborate is a Voice over IP (VoIP) system that transports calls over the
AT&T IP network rather than over the traditional public switched telephone
network. You can use Collaborate exactly as you use a traditional phone
system.
For more detailed information about using your phone, see the Polycom
VVX Business Media Phones User Guide, available from Polycom. Note that
not all Polycom features are available with Collaborate.
For reference, print this page and fill in the important information your administrator provides.
Description Detail
Your phone number (for external calls)
Your extension (for internal calls)
Your voicemail access number
Your administrator
Name:
Phone number:
Email:
The phones
Dialing basics
Special features
Polycom VVX 300-series

AT&T Polycom VVX 300 Series Specifications

General

Brand	AT&T
Model	Polycom VVX 300 Series
Category	IP Phone
Language	English

Summary

The Phones

Home Screen

Displays icons for accessing messages, settings, and information on the phone.

Calls Screen

Shows all active and on-hold calls for your line, appearing when calls are active or on hold.

Lines Screen

Displays phone lines, favorites, and soft keys, appearing when the phone is idle.

Dialing Basics

How to Make Calls

Details on initiating calls using the phone system, including various methods and features.

Special Features

Call Waiting

Manages incoming calls when you are already on an active call, with options to turn it off.

Account Codes

Enables tracking outbound call data by account or category for reporting purposes.

Block and Unblock Caller ID

Controls the visibility of your number and name when making calls.

Call Transfer

Allows transferring calls to extensions or any 10-digit phone number with different methods.

Conference Calls

Enables conducting conference calls with multiple participants from your phone.

Reject a Call

Provides options to silence or reject incoming calls without answering.

Multiple Line Appearances and Line Keys

Explains line keys, multiple numbers on a line, and managing calls across different appearances.

Call Forwarding

Routes incoming calls to different numbers or extensions based on various conditions.