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Lisa WilliamsSep 6, 2025
What to do if Windows Client won't connect to ATEN Matrix Switcher CS1708i / CS1716i?
- BBarbara ButlerSep 6, 2025
Ensure that DirectX 8.0 or higher is installed on your computer.
What to do if Windows Client won't connect to ATEN Matrix Switcher CS1708i / CS1716i?
Ensure that DirectX 8.0 or higher is installed on your computer.
Why Windows Menu key has no effect on ATEN Switch?
If pressing the Windows Menu key has no effect when using the ATEN Switch, it is because Java doesn't support the Windows Menu key.
What to do if ATEN Switch CS1708i / CS1716i loses network after reset?
If your ATEN Switch CS1708i / CS1716i experiences a sudden loss of network connection due to a local reset, close your current connection. Wait about 30 seconds, and then log in again.
How to display national language characters on ATEN Switch?
If national language characters do not appear when using the ATEN Switch and your local keyboard is set to a non-English national language layout, set the remote computer's keyboard layout to English.
Why do all station IDs display as 01 on my ATEN Switch?
If all Station IDs display as 01 on your ATEN Switch, it may be because Station 1 has suddenly lost power. Wait a few seconds for the system to reinitialize the station sequence and display the proper IDs.
What to do if mouse/keyboard not responding on ATEN Switch?
If the mouse and/or keyboard are not responding due to an improper reset on your ATEN Switch, unplug the cable(s) from the console port(s), then plug them back in again.
How to set fixed IP address on ATEN Switch CS1708i / CS1716i?
If the default network setting for the ATEN Switch CS1708i / CS1716i is DHCP, but the network uses fixed IP addresses and doesn’t have a DHCP server, use the local console OSD’s F4 function to give the CS1708i / CS1716i a fixed IP address.
How to improve low resolution video in Panel Array Mode on ATEN Switch?
If you are experiencing low resolution video in Panel Array Mode on your ATEN Switch, try increasing the number of panels that are displayed.
How to sync remote mouse pointer on ATEN Switch?
If the remote mouse pointer is out of sync when using the ATEN Switch: 1. Use the AutoSync feature to sync the local and remote monitors. 2. If that doesn't resolve the problem, use the Adjust Mouse feature to bring them back in sync. 3. If the two methods described above fail to resolve the problem, use the Toggle Pointer Display function.
Why does the mouse pointer not move on my ATEN Switch?
If the mouse pointer does not move when using the ATEN Switch, it may be because if Mouse DynaSync™ is enabled, all computers connected to the switch must use USB Adapter Cables. Otherwise, the mouse pointer will not move.
General| Category | Matrix Switcher |
|---|---|
| Model | CS1716i |
| Ports | 16 |
| Video Resolution | Up to 1920 x 1200 |
| Max. Resolution | 1920 x 1200 |
| Audio Support | Yes |
| On Screen Display (OSD) | Yes |
| Daisy Chain | No |
| Hot Pluggable | Yes |
| Security | Password protection |
| Remote Access | Yes |
| Housing | Metal |
| Mountable | Yes |
| Computer Connections | 16 |
| I/O Ports | USB |
| Input Power | 100-240V AC, 50/60Hz |
| Dimensions | 440 x 220 x 44 mm |
