What to do if national language characters do not appear on ATEN Matrix Switcher CS1708i / CS1716i?
When entering national language characters, if your local keyboard is set to a non-English national language layout, you must set the remote computer's keyboard layout to English.
Why won't Java Client connect to ATEN Switch CS1708i / CS1716i?
If the Java Client won't connect to the ATEN Switch CS1708i / CS1716i, ensure that Java JRE 6 or higher is installed on your computer. Also, verify that you are including the correct login string when specifying the CS1708i / CS1716i's IP address. If the issue persists, close the Java Client, reopen it, and try again.
What to do if after upgrading firmware, ATEN Matrix Switcher CS1708i / CS1716i still uses the old version?
Clear your browser cache; delete all temporary Internet files and cookies, close the Internet browser, and then open a new instance of the browser.
How to fix ATEN Switch CS1708i / CS1716i showing old firmware after upgrade?
If, after upgrading the firmware on your ATEN Switch CS1708i / CS1716i, it still shows the old version, the issue might be that your internet browser is displaying cached web pages. To resolve this, clear your browser's cache, delete temporary internet files and cookies, close the browser, and then reopen it.
What to do if pressing the Windows Menu key has no effect on ATEN Matrix Switcher CS1708i / CS1716i?
Java doesn't support the Windows Menu key.
What to do if some users only receive a partial image when multiple remote users are logged in concurrently on ATEN CS1716i Matrix Switcher?
The first user to invoke Panel Array Mode should set it to display a minimum of four panels.
What to do if ATEN Matrix Switcher CS1708i / CS1716i is operating erratically?
First, check that the power adapter that was supplied with the unit is plugged in and functioning properly. If the issue persists, press and hold the Reset Switch for longer than three seconds.
What to do if remote mouse pointer is out of sync on ATEN Matrix Switcher?
First, use the AutoSync feature to sync the local and remote monitors. If that doesn't resolve the problem, use the Adjust Mouse feature to bring them back in sync. If the two methods described above fail to resolve the problem, use the Toggle Mouse Display function.
How to display national language characters on ATEN Switch?
If national language characters do not appear when using the ATEN Switch and your local keyboard is set to a non-English national language layout, set the remote computer's keyboard layout to English.
What to do if mouse/keyboard not responding on ATEN Switch?
If the mouse and/or keyboard are not responding due to an improper reset on your ATEN Switch, unplug the cable(s) from the console port(s), then plug them back in again.
General| Category | Matrix Switcher |
|---|---|
| Model | CS1716i |
| Ports | 16 |
| Video Resolution | Up to 1920 x 1200 |
| Max. Resolution | 1920 x 1200 |
| Audio Support | Yes |
| On Screen Display (OSD) | Yes |
| Daisy Chain | No |
| Hot Pluggable | Yes |
| Security | Password protection |
| Remote Access | Yes |
| Housing | Metal |
| Mountable | Yes |
| Computer Connections | 16 |
| I/O Ports | USB |
| Input Power | 100-240V AC, 50/60Hz |
| Dimensions | 440 x 220 x 44 mm |
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