What to do if my Atlantic SOKIO Heater is not heating up?
If your Atlantic Heater isn't heating up, and you're using programming, first ensure you're within a Comfort time window. Next, check the circuit-breakers and any cut-off devices to make sure they haven't interrupted the heater's operation. Finally, check the room's air temperature; if it's close to the setpoint temperature, the heater might not activate.
How to fix Atlantic SOKIO that does not heat up sufficiently?
To address insufficient heating with your Atlantic Heater, first, increase the temperature setting. If it's already at maximum, verify if there's another heating source in the room and ensure the heater is only heating the intended space. Also, check the power supply voltage and confirm the heater's power rating is appropriate for the room size. A general guideline is 100 W/m2 for a ceiling height of 2.50 m or 40W/m3.
What to do if my Atlantic SOKIO is not heating up sufficiently?
If your Atlantic Heater isn't heating up enough, try increasing the temperature setting. If it's already at the maximum, check for other heating sources in the room. Make sure the heater is only heating the intended room by keeping the door closed. Verify the power supply voltage to the device. Also, check if the heater's power rating is suitable for the room size; an average of 100 W/m2 (or 40W/m3) is recommended.
What to do if my Atlantic SOKIO does not follow the internal programming instructions?
If your Atlantic Heater isn't following the internal programming, first check that the date and time are correctly set. Then, make sure the device is in PROG mode and that internal programming is selected.
What to do if my Atlantic SOKIO does not follow the external programming instructions?
If your Atlantic Heater isn't following external programming, make sure the programming unit is being used correctly by consulting its operating instructions. Also, check that the heater is in PROG mode and that external programming is selected.
Why Atlantic SOKIO Heater does not heat up?
If your Atlantic Heater isn't heating up, and you're using programming, confirm that you are within a Comfort time window. Check the installation's circuit-breakers and any cut-off devices to ensure they haven't interrupted the heater's operation. Also, verify the room's air temperature; if it's close to the setpoint temperature, the heater might not activate.
How to fix Atlantic SOKIO when the control unit screen does not come on?
If the control unit screen on your Atlantic Heater isn't turning on, check that the switch located behind the appliance is in the 'I' position. Also, verify the power supply to the appliance.
Why ambient temperature differs from that displayed on Atlantic Heater?
If the ambient temperature differs from what's displayed on your Atlantic Heater, allow at least six hours for the temperature to stabilize. A difference of 0.5°C is normal. For more precise adjustments, refer to the "Expert mode menu" "T° Calibration" chapter.
Why does my Atlantic SOKIO heat up continuously?
If your Atlantic Heater is heating up continuously, it could be due to a problem in the electrical network. Check that the device isn't in a draughty area or that the temperature setting hasn't been accidentally changed. If the issue persists, cut the power to the heater for about 10 minutes, then turn it back on. If the problem continues, have your power supply checked by your power distributor.
Why is the surface of my Atlantic SOKIO Heater very hot?
It's normal for the surface of the Atlantic Heater to get hot during operation, and the maximum surface temperature complies with the NF Electricity standard. However, if the device feels excessively hot, verify that its power rating is appropriate for your room's size (100 W/m2 for a 2.50 m ceiling height or 40W/m3 is recommended). Also, make sure the heater isn't in a draught, as this can affect temperature regulation.
General| Frequency | 50 Hz |
|---|---|
| Heating power | 2000 W |
| Functions | Overheat protection |
| Mounting | Wall-mounted |
| Power | 2000 W |
| Voltage | 230 V |
| Heating Area | Up to 20 m² |
| Safety Features | Overheat protection |
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