Atlantic GALAPAGOS - User Manual

Questions and Answers

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William HerreraAug 15, 2025
What to do if my Atlantic Heater does not heat?
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  Robert GrayAug 15, 2025
  If your Atlantic Heater isn't heating, first ensure that the mode is activated. If you're using a programmer, verify that it's in COMFORT mode. Check that the installation’s circuit breakers are engaged and that the power cut-off hasn't disabled the device. Finally, check the room's air temperature; if it's too high, the heating icon won't appear, and the device won't heat.
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Hannah AguilarAug 18, 2025
How to increase the heat on my Atlantic Heater?
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  halltashaAug 18, 2025
  If your Atlantic Heater isn't heating enough, try increasing the temperature settings using the + key. If it's already at the maximum, consider these points: - Check for other heating devices in the room. - Ensure the heater is only heating the intended room by keeping the door closed. - Check the supply voltage to the device. - Verify that the heater's power output is suitable for the room size, with a recommendation of 100W/m² for a 2.50 m ceiling height.
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Karen RussellAug 21, 2025
Why does my Atlantic GALAPAGOS heat all the time?
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  Kevin JonesAug 21, 2025
  If your Atlantic Heater is constantly heating, it might be due to a fluctuation in the main power supply. Ensure the device isn't in a draught or that the temperature setting hasn't been altered. If you suspect a problem like a blocked thermostat, cut off the power to the device (fuse, circuit breaker) for about 10 minutes, then switch it back on. If this issue happens often, have your electricity utility check the power supply.
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martinjoshuaAug 25, 2025
Why is my Atlantic GALAPAGOS's surface very hot?
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  Christopher MiddletonAug 26, 2025
  It's normal for an Atlantic Heater to get hot during operation, with surface temperature limited by the NF electrical performance standard. However, if you feel your device is too hot, check if the output suits your room's area (100W/m2 is recommended). Also, ensure it's not in a draught, which can affect self-regulation, and that installation guidelines regarding curtains etc., have been followed.
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Jennifer VillarrealAug 28, 2025
What to do if the room temperature differs from the display on my Atlantic GALAPAGOS?
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  wongmorganAug 29, 2025
  Allow at least 6 hours for the temperature to stabilise on your Atlantic Heater. The temperature displayed may vary depending on the installation. If needed, you can calibrate the displayed temperature.
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Charles WilliamsAug 31, 2025
Why is my Atlantic GALAPAGOS not responding to external programming commands?
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  bandrewsAug 31, 2025
  If your Atlantic Heater isn't responding to external programming commands, ensure the central programming system is working correctly by referring to its user manual. Verify that the programming control is correctly placed in its holder and functioning, checking the batteries and fuse. Also, confirm that your heater is in Programming mode and the external “Centralised” program is assigned to the correct day.
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raymond90Sep 3, 2025
What to do if my Atlantic GALAPAGOS heats even though the window is open?
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  Sara McculloughSep 4, 2025
  There may be a delay between when the window is opened and when the heating stops on your Atlantic Heater. If this delay is too long, you can manually stop the device.
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Mikayla MeadowsSep 7, 2025
Why do dirty marks appear on the wall around my Atlantic Heater?
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  Mrs. Brenda WallerSep 7, 2025
  If dirty marks appear on the wall around your Atlantic Heater, it's likely due to poor air quality in the room. Ensure the room is properly aired with adequate ventilation, and maintain clean air by avoiding smoking. Note that these marks are not covered under the device's guarantee.
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cmcneilSep 12, 2025
Why is the heating light flashing on my Atlantic GALAPAGOS?
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  Abigail PattonSep 12, 2025
  If the heating light on your Atlantic Heater is flashing, it indicates that the temperature probe is either disconnected or faulty. Contact your installer for assistance.