atomi smart Color String Lights User Manual

1 2 4 5
Troubleshooting
Sma WiFi
Color String Lights
Get the app
Download the Atomi Sma app
from the App Store or Google Play.
Atomi Sma
GET
Register
3
Add your Atomi Sma device
Press “Add Device” or the “+” sign and
select “Go to add” on the popup that appears.
Add Device
WiFi
Password
Continue
Select the right network
Enter your home WiFi name and
password, then press “Continue”
Make sure you’re connected to a 2.4GHz WiFi network
(Atomi Sma can’t connect to 5GHz networks).
Let’s get staed!
Sma WiFi
Color String Lights
Quick Sta Guide
Register
Follow the on-screen instructions and register an account.
Make sure to allow access to Location (Android),
Bluetooth and Local Network (iOS).
If not flashing, press and hold the Power buon for 10s to reset.
Plug in your Atomi Sma device
And confirm that the lights are flashing red.
If the popup does not appear, close the app and try again.
Still nothing? Read the “Troubleshooting” section on this user guide.
I can’t find the atomi-sma-XXXX network in
my WiFi list.
Make sure your Atomi Sma device is plugged in and the
lights are flashing red. If not, unplug your Atomi Sma
device and plug it back in to reboot.
My WiFi network doesn’t appear in the Atomi
Sma app.
Use your smaphone to confirm that you have at least two
WiFi bars in the vicinity of your Atomi Sma device. If not,
move your Atomi Sma device closer to your router. (The
list will refresh every 10 seconds).
Cannot connect to my WiFi network.
Make sure that you have entered the correct WiFi
password during the WiFi setup. Check if there are
problems with your internet connection. If the WiFi signal is
too weak, reset your WiFi router and try again.
I’m geing “Failed to Add Device”, “Failed to
find router” or “DHCP” error.
- Confirm that your phone is connected to a 2.4GHz WiFi
network.
- Check whether the router password you entered is correct.
- Confirm that the DHCP service is enabled on your router
seings.
- Make sure that your WiFi signal is strong.
- Temporarily disable your 5GHz network.
- If you have a mesh network/router that does not allow
you to disable 5GHz, try to move faher away from your
router until your phone moves to the 2.4GHz band.
- For more Connection Troubleshooting tips, visit
atomisma.com/connection-troubleshooting/
My Atomi Sma device appears as
“Unavailable” or “Oine" in the app.
Refresh the device list.
I just replaced my router.
If you replace your router, you will need to reset your
devices and add them again to the app.
How to reset my device.
Press and hold the Power buon for 10s. Confirm that the
lights sta flashing.
The popup does not appear when adding a
device.
Make sure that you are allowing the app to access your
phone's Location (Android), Bluetooth and Local Network
(iOS). For more details, visit our website’s Suppo page.
If the popup still doesn’t appear, follow the steps below:
1. Press "Add Device" or the “+” sign and select your sma
device.
2. Follow the on-screen instructions (Make sure you
connect to a 2.4GHz WiFi Network).
v3.05/21

atomi smart Color String Lights Specifications

General

Light Type	LED
Connectivity	Wi-Fi
Weather Resistance	Yes
Control Method	Smartphone App
Power Source	Plug-in
Dimmable	Yes
Scheduling	Yes
Voice Control	Yes
Control	App
Length	48 feet
Color Options	Multicolor

Summary

Getting Started with Smart WiFi Color String Lights

Download the Atomi Smart App

Download the Atomi Smart app from the App Store or Google Play to begin setup.

Register Your Atomi Account

Follow on-screen instructions in the app to register an account, allowing necessary permissions.

Power On and Verify Device Status

Plug in the device and confirm lights flash red. Reset by holding the power button for 10s if needed.

Add Device in the Atomi App

Press 'Add Device' or '+' and select the device. Troubleshoot if the popup does not appear.

Connect to Your WiFi Network

Enter your home WiFi name and password. Ensure connection is to a 2.4GHz network.

Troubleshooting Connection Issues

Popup Not Appearing During Setup

Ensure app permissions for Location, Bluetooth, and Local Network are enabled for device discovery.

Resolving WiFi and Device Connectivity Problems

Device Network Not Found

Verify the device is plugged in and lights flash red. Reboot the device if necessary.

Home WiFi Network Not Listed

Ensure at least two WiFi bars are available and move the device closer to the router for refresh.

Unable to Connect to WiFi Network

Confirm correct WiFi password entry and check for internet connection issues or weak signal strength.

Device Addition or Router Errors

Confirm 2.4GHz WiFi connection, correct router password, and enabled DHCP service on router settings.

Further Troubleshooting and Device Management

Optimizing WiFi Signal Strength

Ensure a strong WiFi signal, disable 5GHz networks, or move closer to the router if using mesh networks.

Device Status: Unavailable or Offline

Refresh the device list in the app if the Atomi Smart device appears as unavailable or offline.

Reconnecting After Router Replacement

Reset devices and add them again to the app after replacing your WiFi router.

Resetting the Device

Press and hold the power button for 10 seconds to reset the device; confirm lights start flashing.

Customer Support and Assistance

Contacting Customer Service

Reach out for assistance via phone (1-800-757-1440) or email (support@atomiusa.com) during business hours.

Welcome Offer and Purchasing Information

Exclusive Discount Offer

Receive a 15% discount on your next purchase on atomismart.com using promo code ATOMI15OFF.

Purchasing Steps and Shipping

Log onto atomismart.com, add to cart, enter promo code, proceed to checkout for free shipping over $50.