AU Basio 2 - Page 30

お問い合わせ先番号
May2017,Edition1.1Soldby:KDDICORPORATION,OKINAWACELLULARTELEPHONECOMPANYManufacturedby:SHARPCORPORATION
濡れた状態での充電は、
異常な発熱・焼損などの
原因となり大変危険です。
auCustomerServices
Checkservicefees,learnaboutoperationsandsettings,changesubscriptiondetails,andmore.
UsetheauCustomerSupportapplicationonsmartphones.
Forgeneralinformation,charges,and
operationassistance(tollfree)
Businesshours:9:00to20:00(7daysaweek)
Forservicecancelationprocedureincase
oflossortheft(tollfree)
Businesshours:24hours(7daysaweek)
Pressingzerowillconnectyoutoanoperator,aftercalling157onyouraucellphone.
・Tocheck/changeyoursubscriptiondetails,yourauphonenumberandsecuritycodearerequired.
・Amongtheautomatedcustomerservicemenus,servicefeeinquiry,linesuspension,andrestorationofyourserviceareavailable24hoursaday
(exceptduringmaintenance).
CustomerServiceCenter
Fromaucellphones:
Fromnon-aucellphones
andfixed-linephones:
PCsandsmartphones 3Gfeaturephones
Ifthephonenumbersshown
ontheleftarenotavailable:
areacodenot
required
areacodenot
required
157
0077-7-111
0077-7-113
113
0120-977-033
0120-977-699
Forloss,theftordamage(tollfree)
Businesshours:9:00to20:00(7daysaweek)
KeitaiGuaranteeServiceCenter
Fromfixed-linephones/aucellphones:
0120-925-919
Online
Application
auCustomerSupport
https://cs.kddi.com
Searchfor"au お客さまサポート "
inauMarketorAppStore
-
EZButton>TopMenuorauPortalTop
>auCustomerSupportInquiries
・Thephonenumbersabovemaynotbereachable.
[Okinawa]
[exceptOkinawa]
CellphoneandPHSoperatorscollectandrecycleunused
telephones,batteriesandbatterychargersatstoresbearing
thelogoregardlessofbrandandmanufacturertoprotect
theenvironmentandreusevaluableresources.