2625
Service Information
ASP800 contains no user-serviceable components, please refer to qualified service personnel
for diagnosis and repair. Your warranty will be void if you tamper with the device at component
level. If you have any questions with regard to the repair, please contact Audient Ltd.
In the event your ASP800 needs to be repaired, it is necessary to contact Audient Ltd prior to
shipping, and a Return Materials Authorization (RMA) number will be assigned. This number
will serve as a reference for you and helps facilitate and expedite the return process. When
the unit is returned please include this RMA number along with a description of the fault inside
the packaging box. Audient requires that shipments be pre-paid (for in-warranty repairs we will
cover the return shipping).
To request an RMA, access technical support & FAQs, ask for troubleshooting assistance or
make an enquiry, please visit: www.audient.com/support
SERVICE
WARRANTY
Warranty Statement
Your ASP800 comes with a manufacturer’s warranty for one year (12 months) from the
date of despatch to the end user.
The warranty covers faults due to defective materials used in manufacture and faulty
workmanship only.
During the warranty period
audient will repair at its discretion or replace the faulty unit
provided it is returned carriage paid to an authorised
audient service centre. We will not
provide warranty repair if in our opinion the has resulted from unauthorised modification,
misuse, negligence or accident.
We accept liability to repair or replace your ASP800 as described above. We do not accept
any additional liability. This warranty does not affect any legal rights you may have against
the person who supplied this product - it is additional to those rights.
Warranty Limitations
This warranty does not cover damage resulting from accident or misuse. The warranty is void
unless repairs are carried out by an authorised service centre. The warranty is void if the unit
has been modified other than at the manufacturer’s instruction. The warranty does not cover
components which have a limited life, and which are expected to be periodically replaced for
optimal performance. We do not warrant that the unit shall operate in any other way than as
described in this manual.
Audient Ltd
Aspect House
Herriard
Hampshire
RG25 2PN
United Kingdom
Tel: +44 1256 381944
www.audient.com
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