Troubleshooting
Tips
B 1
is
connected
but
the
Pair
button
does
not
light
up.
Verify
that
the
81
power
adapter
is
connected
to
the B 1 and plugged
into a functioning
AC
outlet.
My
device
will
not
pair
with
B 1.
Verify
that
Bluetooth on the device
is
turned on.
Confirm
that
the
81
Pair
button
is
blinking (in pair/discovery mode).
Make sure your device
is
within
range
of
81.
The B 1 Pair
light
is
solid,
but
I cannot connect
my
device.
Make sure no
other
devices are connected.
If
so,
either disconnect or
turn
off
Bluetooth on
the
other devices or press and hold
the
81
Pair
button
until
it
flashes, then
try
connecting.
Try unpairing and re-pairing your device
to
the
81.
Cycle
81
power by disconnecting and reconnecting
the
power cable.
81
pair
light
is
solid and my device
is
connected
but
no
audio
output.
Confirm
that
the
81
output
is
correctly connected
to
your audio system.
Make sure the audio source
is
correctly selected on your music system
(analog audio
or
digital optical input).
Check the volume levels on your computer
OS
and player app.
Try unpairing and re-pairing your device
to
the B
1.
Cycle
81
power by disconnecting and reconnecting the power cable.
The volume
output
level from
81
seems low.
Check the volume levels on your computer
OS
and player app.
Also check the volume level on your powered speakers
or
stereo system.