Aukey SK-M12 - Product Care, Warranty, and Support; Product Care & Use; Warranty & Customer Support

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LED Indicator
Blue flashing rapidly
Solid blue
Blue flashing steadily
Red on
Red off (after charging)
Status
Pairing mode
Connected
Playing music / In call /Audio input mode
Charging
Fully charged
Product Care & Use
● Keep away from extreme heat and strong magnetic fields
● Do not use this speaker at high volume for extended periods, as this may cause
permanent hearing damage or loss
Warranty & Customer Support
For questions, support, or warranty claims, contact us at the address below that
corresponds with your region. Please include your Amazon order number and
product model number.
Amazon US orders: support.us@aukey.com
Amazon EU orders: support.eu@aukey.com
Amazon CA orders: support.ca@aukey.com
Amazon JP orders: support.jp@aukey.com
*Please note, AUKEY can only provide after sales service for products purchased directly from
AUKEY. If you have purchased from a different seller, please contact them directly for service
or warranty issues.