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Avera 24AER10 - Troubleshooting

Avera 24AER10
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34
Troubleshooting
Check for a possible solution to a symptom before contacting a customer service representative.
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Cannot receive certain
channels through the
antenna
Perform Channel Scan to add channels into the TV tuner memory.
See page 19.
Readjust your antenna and retry Auto Channel Scan.
Signal from the TV station may be weak in your area.
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See pages 13-15.
Video noise or choppy picture Readjust antenna. Keep TV away from noise sources, neon lights,
and microwave appliances.
TV blocked on certain channels Perform Channel Scan to add channels into the TV tuner memory.
See page 19.
Check whether the channel was deleted. See page 28.
Check parental control settings. See pages 26, 27.
Restore default settings. See page 23.
Cannot use certain functions If the item chosen in a menu is shown in gray text, that item cannot be
selected in the current input.
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Verify you have selected the correct audio source from your amplifier.
See page 17.
Mute function may be enabled, press mute on the remote.
Black box on screen The “Text” option is enabled and no text is available.
Press the CCD button on the remote control to turn off.
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Re-attach AC plug to wall outlet.
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Press INPUT button to verify the desired input selected.
Re-connect the antenna or cable wiring.
Restore default settings. See page 23.
Remote control does not function Replace batteries with new ones.
Check that battery polarity is correct.
Point remote directly at the TV’s IR receiver. See page 7.

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