Troubleshooting
7
1. The vacuum sealer will not turn ON:
a. Make sure the unit is plugged into a grounded outlet.
b. Make sure the outlet is working.
c. Check the power cord for tears or frays.
d. Check the fuse located in the power cord connecting outlet.
e. The machine will automatically shut down after 10 minutes.
2. Error code in the Digital Display:
E01 – The vacuum sealer cannot achieve the preset vacuum level.
a. Close and hold down the lid during the vacuum cycle.
b. Ensure the open end of the bag is across the seal bar and within the
vacuum chamber area.
c. Make sure the bag is flat across the seal bar. Eliminate any wrinkles or
folds.
d. Make sure the foam gasket is clean and not damaged.
e. When using the Accessory or Marinate feature, make sure the hose is
securely attached, the lid knob is set to “Vacuum and the lid is on the
canister properly.
E02 – The vacuum sealer will not enter the sealing mode.
a. The lid must be in the closed position during the vacuum and sealing
cycle.
3. If you are not achieving a complete vacuum:
a. Ensure the open end of the bag is across the seal bar and within the
vacuum chamber.
b. The bag must be laid flat across the seal bar. Wrinkles and bulges may
result in an insucient seal.
c. Inspect the seal. A successful seal will look clear. If the seal is spotty,
incomplete, wrinkled, white or milky, cut the seal and restart the
sealing process.
d. For best results, use Avid Armor vacuum sealer bags and rolls.
4. If vacuum is lost after sealing, check for small puncture holes in the bag,
then cover any sharp edges with paper towels and vacuum package in a
new bag.
5. If your canister will not properly vacuum:
a. Ensure that the accessory hose is inserted into the lid.
b. Ensure the canister lid is set to the “Vacuum” setting.
c. Check the canister for cracks or damage.
d. Always leave at least 1” of head space between the contents and the
rim of the canister.
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