To Next Page

To Previous Page

Troubleshooting

Problem Possible cause Solution

No internet connection or

faulty internet connection

The connection date has not yet

passed

Wait for your connection to be set-up. You can find your

connection date in your documentation. The connection will

be available by 6pm at the latest on this day.

Incorrect cabling Check the cables connecting your router and the telephone

socket. > page 20

Incorrect login details Enter the correct login details. > page 12

Device doesn’t work correctly Restart the device. > page 22

No phone line connection

or faulty phone line

Telephone not connected correctly Plug the telephone in properly.

Telephone numbers allocated

incorrectly

Allocate the telephone numbers correctly to the devices.

see ”Handbuch DSL“

Unstable DSL connection Open up the FRITZ!Box user interface. Click on Internet >

DSL information > Interference resistance. Choose: Maximum

stability. > page 24

Incorrect login details Enter the correct login details. > page 12

Device doesn’t work correctly Restart the device. > page 22

Questions and Answers:

Need help?

Do you have a question about the AVM FRITZ!Box 7412 and is the answer not in the manual?

AVM FRITZ!Box 7412 Specifications

General