7. TROUBLESHOOTINGS
Troubleshoot and solution
shipment
If the fan wheel is broken and your purchase is from
an authorized seller, contact Awoco to get a fan wheel
replacement. Changing a fan wheel is not difficult.
or generates
strange noise
not seated
properly
Please follow the instruction to open the side cover
and front grille bars. Check if the fan wheels are
touching something. And open the side panel to
reseat the fan wheels to the correct positions.
switch isn’t function
correctly
switch is defective
or close to an
Don’t place the magnetic switch close to an alarm
sensor. The alarm sensor magnet will interfere with it.
Remove the magnetic switch connection and test if
the magnetic switch is defective.
doesn’t turn on.
(Make sure your
power outlet is
120V before
plugging in. Some
old air curtains
switch is defective
or loosen
connection
Remove the magnetic switch connection, directly
connect the 2 yellow wires together then test the air
curtain. 80% of the failure is due to the magnetic
switch setup. Don’t use oversize screws, and make
sure the connection is secure.
failure
Toggle the magnetic switch and the switch buttons;
hear if “Tic-Tac” sounds from the relay on the circuit
board. No sound means no power to motor from
Remote control is
not working
Remote control is
defective
Make sure the batteries are installed correctly.
But if push the fan
wheel, motor slowly
rotates or rotates
is not connected
securely or
defective
Check if the 2 yellow/orange wires securely connect
to the capacitor under the motor. Remove the fan
wheels and motor to get access if needed.
troubleshoot
processes, motor
This chance is very low but it might happen.
Use Ohm meter to measure the continuity between
motor’s white wire and the blue wire to check if it is
open. Open means defective.
Feel free to contact Awoco technical support at 1-888-412-3428 if you need help.
Awoco has all the parts for 1 year limited warranty, including fan wheels, magnetic switches,
remote controls, circuit boards, motors, etc.
8. OPERATING INSTRUCTIONS
8.1 Connect power (120V 60Hz) to the unit.
8.2 Press the button on the remote control or the switch buttons on the unit to turn on the unit and
select the speed. [L] - Low speed, [H] - High speed.
8.3 Adjust the air deflector to slightly outward at about 10 to 15 degrees to obtain optimum effect.