18
N. Troubleshooting
PROBLEM SOLUTION
No sound or distorted sound • Make sure your DVD is connected
properly. Make sure all cables are
securely inserted into the appropriate jacks.
Can’t advance through a movie • You can’t advance through the opening
credits and warning information that
appears at the beginning of movies
because the disc is programmed to prohibit
that action.
The icon ( ) appears on screen The feature or action cannot be
completed at this time because:
1. The disc’s software restricts it.
2. The disc’s software doesn’t support
the feature (e.g., angles)
3. The feature is not available at the
moment.
4. You’ve requested a title or chapter
number that is out of range.
Picture is distorted • The disc might be damaged. Try another
disc.
• It is normal for some distortion to appear
during forward or reverse scan.
No forward or reverse scan • Some discs have sections that prohibit
rapid scanning or title and chapter skip.
• If you try to skip through the warning
information and credits at the beginning of
a movie, you won’t be able to. This part of
the movie is often programmed to prohibit
skipping through it.
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