3. Please take or ship RMA product to AXN or any AXN authorized
service center with RMA number clearly and marked on the outside
of the packing. All RMA products should be returned in secured
packaging, preferably in the original package, with the complete set
of accessories. We recommend that you insure the package in
case of loss or damage during shipping.
4. Upon receiving the RMA product, if the correct RMA number is
clearly marked on the packaging, and if the repair payment is pre-
paid or is enclosed with the package, depending on the condition of
the defects, AXN will repair or replace all RMA products, and ship
the product back to the customer.
5. For additional information or the name of the nearest AXN service
center, please contact your AXN dealer or AXN Customer Service.
Before contacting us:
In many cases, your produce may not need repair. Before contacting
us, please consult the trouble shooting section in your user’s guide or
AXN’S FAQ webs page to see if you can easily remedy the problem
yourself.
AXN technical support services:
During the period of product warranty, we support your basic
configuration, setup and troubleshooting questions; and when
necessary, we will provide you with all the instructions on how to
return your product for repair.
For customer service and support inquiries, please call 1-909-869-6600
x11 or e-mail us at customerservice@axionzone.com.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.
AXN SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS
OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE
EXTENT PROHIBITED BYAPPLICABLE LAW, ANYIMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS DURATION TO
THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or allow limitations on how long an implied
warranty lasts, so the above limitations or exclusion may not apply to
you. This warranty gives you specific legal rights, and you may also
have other rights, which vary from state to state.
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