Axis C1410 User Manual

AXISC1410NetworkMiniSpeaker
Troubleshooting
Technicalissues,cluesandsolutions
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support.
Problemsupgradingthermware
FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themostcommonreason
isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourdeviceandtryagain.
ProblemssettingtheIPaddress
Thedeviceislocatedona
differentsubnet
IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe
devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.
TheIPaddressisbeingused
byanotherdevice
DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(inaCommand/DOSwindow,
typepingandtheIPaddressofthedevice):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstallthedevice.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisdevice.Checkallcablingandreinstallthedevice.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet
ThestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingthedevice.
Thedevicecannotbeaccessedfromabrowser
Cannotlogin
WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,thedevicemustberesettothefactorydefaultsettings.
SeeResettofactorydefaultsettingsonpage33.
TheIPaddresshasbeen
changedbyDHCP
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen
changed,useAXISIPUtilityorAXISDeviceManagertolocatethedeviceonthenetwork.Identify
thedeviceusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).
Thedeviceisaccessiblelocallybutnotexternally
Toaccessthedeviceexternally,werecommendusingoneofthefollowingapplicationsforWindows
®
:
•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.
Forinstructionsanddownload,gotoaxis.com/vms.
Problemswithsoundles
Can’tuploadmediaclip
Thefollowingaudioclipformatsaresupported:
•auleformat,encodedinµ-lawandsampledwith8or16kHz.
•wavleformat,encodedinPCMaudio.Itsupportsencodingas8or16-bitmonoor
stereoandsamplerateof8to48kHz.
•mp3leformat,inmonoorstereowithbitrateof64kbpsto320kbpsandsample
rateof8to48kHz.
34

Axis C1410 Specifications

General

Speaker type	-
Speaker placement	Wall-mountable
Audio output channels	- channels
RMS rated power	- W
Certification	IP40 EN 55032 B, EN 55035, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1, EN 61000-6-2, FCC 15 B B, ICES-3(B)/NMB-3(B), RCM AS/NZS CISPR 32 B, VCCI B IEC/EN/UL 62368–1
Product color	White
Recommended usage	Universal
Quantity per pack	1 pc(s)
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	-20 - 50 °C
Operating relative humidity (H-H)	10 - 85 %
Amplifier class	D
Amplifier output power	7 W
Bluetooth	No
Connectivity technology	Wired
Harmonized System (HS) code	85182200

Weight and Dimensions

Width	182 mm
Height	52 mm
Weight	600 g