Axis Camera Station S9002 Mk II - Troubleshooting; Check the Current BIOS Version; Perform a System Recovery; Troubleshoot AXIS Camera Station

AXISCameraStationS9002MkIIDesktopTerminal
Troubleshooting
Troubleshooting
CheckthecurrentBIOSversion
Whenyoutroubleshootadevice,alwayscheckthecurrentBIOSversion.Ifyourdevicedoesn'thavethelatestversion,werecommend
toupgrade.Thelatestversionmaycontainacorrectionthatxesyourproblem.
TocheckthecurrentBIOS:
1.Poweronthedevice.
2.WaituntilyouseetheAxissplashscreen.You’llseetheversionnumberabovethesplashscreen.
Performasystemrecovery
Ifthedevicehashadacompletesystemfailure,youmustusearecoveryimagetorecreatetheWindows®system.Todownloadthe
AXISRecoveryKit,contactAXISTechnicalSupportandsupplytheserialnumberofyourdevice.
1.DownloadtheAXISRecoveryKitandAXISISOtoUSBTool.
2.InsertaUSBdriveintoyourcomputer.
-UseaUSBdrivewithaminimumof16GBto32GB.
-TheUSBdrivewillbeformatted,andallexistingdatawillbeerased.
3.RuntheAXISISOtoUSBToolandfollowtheonscreeninstructions.
WritingdatatotheUSBdrivetakesapproximately10to15min.Don’tremovetheUSBdriveuntiltheprocessiscomplete.
4.AftertheISOtoUSBtooliscomplete,taketheUSBdriveandplugitintoyourdevice.
5.StartyourdeviceandbeforetheAXISsplashscreenappearspressF12.WerecommendthatyoutaptheF12keyrepeatedly
asthedevicebootsfast.
6.NavigatetoyourUSBdriveandpressENTER.ThesystembootsintotheAXISRecoveryKit.
ForexampleitshouldsayUEFI:Sandisk.
7.ClickReinstallOperatingSystem.
Therecoverytakesroughly10to15mintocomplete.Younddetailedinstructionsinthedownloadfortherecoverykit.
TroubleshootAXISCameraStation
ForinformationabouthowtotroubleshootAXISCameraStation,gototheAXISCameraStationusermanual.
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