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Kristin PriceAug 8, 2025
How to fix Axis Q19 Thermal cameras accessible locally but not externally?
- DDouglas ReedAug 9, 2025
To resolve issues where the Axis thermal camera is accessible locally but not externally, first enable the NAT-traversal feature. This feature automatically configures the router to allow access to the camera. You can find this setting under Setup > System Options > Network > TCP/IP Advanced. Also, verify the Internet firewall settings with your system administrator and check if you need to configure the default router settings.
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