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Axis Q1951-E User Manual

Axis Q1951-E
36 pages
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10/7/21, 12:22 PM
AXIS Q1951-E Thermal Camera User manual
https://help.axis.com/axis-q1951-e
1/36
1. Thermal camera with AXIS Perimeter Defender
2. Horn speaker
3. Flashing beacon
4. PTZ network camera
5. Door controller
6. Surveillance center
Solution overview
P i t t ti
AXIS Q1951-E Thermal Camera
󰍜
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Axis Q1951-E Specifications

General IconGeneral
Number of lenses1
Fixed focal length19 mm
Infrared spectral band8 - 14 µm
Maximum aperture number1.23
Closest focusing distance8.5 m
Video streamingYes
Bit rate controlVariable Bit Rate (VBR)
Total megapixels- MP
Maximum resolution768 x 576 pixels
Video formats supportedH.264, H.265, AVC, MPEG4, HEVC, M-JPEG
Image quality adjustmentBrightness, Contrast, Sharpness
Camera pixel size17 µm
TypeIP security camera
CertificationCISPR 24, CISPR 35, EN 50121-4, EN 55024, EN 55032 Class A, EN 55035, EN 61000-6-1, EN 61000-6-2, FCC Part 15 Subpart B Class A, ICES-3(A)/NMB-3(A), IEC 62236-4, KC KN32 Class A, KC KN35, RCM AS/NZS CISPR32 Class A, VCCI Class A, IEC/EN/UL 60950-22, IEC/EN/UL 62368–1, IEC 60068-2-1, IEC/EN 60068-2-14, IEC 60068-2-2, IEC 60068-2-27, IEC 60068-2-6, IEC/EN 60068-2-78, IEC/EN 60529 IP66/IP67, IEC/EN 62262 IK10b , ISO 21207 Method B, MIL-STD-810H (Method 501.7, 502.7, 505.7, 506.6, 507.6, 509.7, 510.7, 514.8, 516.8, 521.4), NEMA 250 Type 4X, NEMA TS 2 (2.2.7–2.2.9), NIST SP500-267
Languages supportENG, POL, ESP, ITA, POR, JPN, RUS, CHI (SIMPL), FRE, KOR, CHI (TR), DEU
Number of languages12
Placement supportedIndoor & outdoor
Connectivity technologyWired
Built-in HDD-
Flash memory512 MB
ROM capacity1024 MB
Compatible memory cardsMicroSD (TransFlash), MicroSDHC, MicroSDXC
Streaming methodMulticast, Unicast
Networking standardsIEEE 802.3af, IEEE 802.3at
Ethernet interface typeFast Ethernet, Gigabit Ethernet
Supported network protocolsIPv4, IPv6 USGv6, ICMPv4/ICMPv6, HTTP, HTTPS , HTTP/2, SSL/TLS , QoS Layer 3 DiffServ, FTP, SFTP, CIFS/SMB, SMTP, Bonjour, UPnP, SNMP v1/v2c/v3 (MIB-II), DNS/DNSv6, DDNS, NTP, RTSP, RTP, SRTP, TCP, UDP, IGMPv1/v2/v3, RTCP, DHCPv4/v6, SOCKS, SSH, LLDP, CDP, MQTT v3.1.1, Syslog, Link-Local address (ZeroConf)
IK codeIK10
Form factorBullet
Mounting typeCeiling/wall
Product colorBlack, White
Housing materialAluminium, Polycarbonate (PC)
International Protection (IP) codeIP66, IP67
Security algorithmsEAP-TLS
Alert notification typeE-mail
Sensor typeMicrobolometer
Effective sensor resolution (thermal module)384 x 288 pixels
DC output voltage12, 28
Power source typeDC, PoE
Power consumption (max)12.95 W
Power consumption (typical)4.96 W
Power consumption (Power over Ethernet (PoE))16.8 W
Storage temperature (T-T)-40 - 65 °C
Operating temperature (T-T)-40 - 60 °C
Storage relative humidity (H-H)5 - 95 %
Operating relative humidity (H-H)10 - 100 %
Doesn't containPVC, BFR, Halogen
Sample rate8 kHz
Audio formats supportedG.711, G.726, AAC-LC, LPCM, ADPCM, PCM
Harmonized System (HS) code85258900
Weight and Dimensions IconWeight and Dimensions
Depth272 mm
Width132 mm
Weight1400 g

Summary

Solution Overview

Get Started

Find Device on Network

Steps to locate and assign IP addresses to Axis devices on the network using specific tools.

Browser Support

Lists supported browsers for accessing the device, indicating compatibility.

Access the Device

Verify Firmware Integrity

Set Root Account Password

Secure Passwords

Configure Your Device

Adjust the Image

Guidance on configuring device settings, with a link to learn more about specific features.

Hide Image Parts with Privacy Masks

Instructions on creating privacy masks to obscure parts of the video image.

Image Display Configuration

Show Image Overlay

Explains how to add text or images as overlays in the video stream for extra information.

Monitor Long and Narrow Areas

Instructions on using corridor format for optimal field of view in narrow areas like hallways.

Electronic Image Stabilization (EIS)

View and Record Video

Reduce Bandwidth and Storage

Tips and methods for reducing bandwidth and storage usage, such as using H.264 and Zipstream.

Network Storage Setup

Record and Watch Video

Record Video

Instructions on how to start and stop video recordings from the live view.

Watch Video

Steps to access and play back recorded videos from storage.

Deter Intruders with Flashing Beacon

Deter Intruders with Audio

Detect Tampering with Input Signal

Email Notification for Lens Tampering

Cleaning Recommendations

Color Palettes

Video Stream Overlays

Streaming and Storage

Video Compression Formats

Discussion of available video compression methods like Motion JPEG and H.264 for network properties.

H.265 Video Compression

Settings Relation Overview

Bitrate Control

Variable Bitrate (VBR)

Explanation of VBR, where bandwidth adjusts based on scene activity, ensuring constant image quality.

Maximum Bitrate (MBR)

Explanation of MBR, setting a target bitrate to manage limitations, potentially affecting quality or frame rate.

Average Bitrate (ABR)

Explanation of ABR, adjusting bitrate over time to meet targets and optimize video quality based on storage.

Applications

AXIS Perimeter Defender

PTZ Autotracking

Information about PTZ Autotracking functionality within AXIS Perimeter Defender, requiring camera calibration.

Intrusion Detection Scenario

Describes the Intrusion detection scenario, triggering alarms for entry into defined zones from any direction.

Security Features

TPM Module

Explanation of the TPM module, a component providing cryptographic features for security and unauthorized access protection.

Troubleshooting Overview

Reset to Factory Default

Instructions and warnings regarding resetting the product to its original factory default settings.

Firmware Options

Upgrade the Firmware

Technical Issues and Solutions

Problems Upgrading Firmware

Details on common reasons for firmware upgrade failures and how the device behaves upon failure.

Problems Setting IP Address

Troubleshooting steps for issues related to setting the IP address, including subnet conflicts.

Browser Access Troubleshooting

Cannot Log In

Troubleshooting steps for login issues, ensuring correct protocol (HTTP/HTTPS) is used.

IP Address Assignment (DHCP)

Information on IP address assignment by DHCP and manual static IP assignment for device access.

Certificate Errors (IEEE 802.1X)

Guidance on resolving certificate errors by synchronizing device date and time with an NTP server.

External Device Access

Streaming Problems Troubleshooting

Multicast H.264 Issues

Solutions for multicast H.264 accessibility issues, checking router settings and TTL values.

H.264 Display Problems

Steps to resolve multicast H.264 display problems by checking network validity and firewall rules.

H.265 Encoding Issues

Explanation that web browsers do not support H.265 decoding, requiring a VMS for live view.

Performance Considerations

Contact Support

Specifications

Product Overview

A visual overview of the camera's components, identified by numbered labels for easy reference.

LED Indicators

SD Card Slot

Product Buttons

Connectors

Network Connector

Description of the RJ45 Ethernet connector, highlighting Power over Ethernet (PoE) capability.

Audio Connector

Details of the 3.5 mm audio input connector for microphones or line-in signals.

I/O Connector

Supervised Input

Details on supervised input functionality for detecting tampering on digital inputs.

Digital Output

Explanation of digital output for connecting external devices like relays and LEDs, activated via API or webpage.

Power Connector

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