It is also possible to reset parameters to factory default through the web interface. Go to
Settings > System > Maintenance and click Default.
Axis offers product firmware management according to either the active track or the long-
term support (LTS) tracks. Being on the active track means continuously getting access to all
the latest product features, while the LTS tracks provide a fixed platform with periodic
releases focused mainly on bug fixes and security updates.
Using firmware from the active track is recommended if you want to access the newest
features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if
you use third-party integrations, which are not continuously validated against the latest active
track. With LTS, the products can maintain cybersecurity without introducing any significant
functional changes or affecting any existing integrations. For more detailed information about
Axis product firmware strategy, go to axis.com/support/firmware.
Firmware is the software that determines the functionality of network devices. One of your
first actions when troubleshooting a problem should be to check the current firmware
version. The latest version may contain a correction that fixes your particular problem.
To check the current firmware:
amber.
4. Release the control button. The process is complete when the status LED indicator turns
green. The product has been reset to the factory default settings. If no DHCP server is
available on the network, the default IP address is 192.168.0.90 .
5. Use the installation and management software tools to assign an IP address, set the
password, and access the video stream.
The installation and management software tools are available from the support pages on
axis.com/support.
Firmware options
Check the current firmware
1. Go to the product’s webpage.
2. Click the help menu .
3. Click About.
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