b&o Beoplay EQ User Manual

Instructions Manual
Beoplay EQ first-time setup
We recommend that you charge your Beoplay EQ before using them for the first time. Use the
Google Fast Pair* feature to discover nearby Bluetooth devices, making it easier for you to get
connected right from the start.
Also, we recommend you set up your Beoplay EQ in the Bang & Olufsen app. If not already
installed, you can download the app below.
Note: Always remember to update your product to the latest software. We are committed to
continuously work on improvements, so if you experience any issues with your Beoplay EQ,
please try updating to the latest software. If the issue persists, please contact our Customer Care
who is ready to help you 24/7.
*Supported from software version 6.1.2
1. 1
Charge Beoplay EQ for at least 20 minutes
o Place both earphones in the charging case and close the case lid.
o Connect the included USB-A to USB-C cable to your charging case and to a
charging adapter and connect the charging adapter to a power supply.
o After charging your Beoplay EQ for approximately 2 hours using the included
USB cable or 2.5 hours using a QI-certified wireless charging pad, they are now
ready for the first-time setup.
Note: A charging adapter of a maximum of 5V / 3A can be used to charge your
Beoplay EQ.

b&o Beoplay EQ Specifications

General

Driver Type	Electro-dynamic
Driver Size	6.8 mm
Frequency Response	20 Hz - 20 kHz
Battery Life (ANC On)	6.5 hours
Battery Life (ANC Off)	7.5 hours
Charging Time (Case)	2 hours
Wireless Connectivity	Bluetooth 5.2
Water Resistance	IP54
Weight (Each Earbud)	8 g
Touch Controls	Yes
Compatibility	iOS, Android
Noise Cancellation	Active Noise Cancellation
Charging Case Battery Life	Up to 20 hours
Charging Time (Earbuds)	Approx. 1.5 hours
Weight (Charging Case)	50 g
Microphones	6
Voice Assistant	Yes
Colors	Black, Sand
Fast Charging	20 minutes for 2 hours of playtime
Wireless Charging	Yes (Qi compatible)
Type	True Wireless Earbuds

Summary

Beoplay EQ First-Time Setup

Charge Beoplay EQ

Initial charging steps for earphones and case.

Setup in Bang & Olufsen App

Guide to downloading and using the companion app for setup.

Switch On Beoplay EQ

Instructions on powering on and initiating Bluetooth pairing.

Connect to Your Favourite Device

Steps to connect the Beoplay EQ to a Bluetooth-enabled device.

Alternative Bluetooth Pairing Procedure

Initiate Alternative Pairing

Steps to manually enter Bluetooth pairing mode via the charging case.

Troubleshooting Common Issues

No Sound in One Earphone

Checks for software version and earphone fit when no sound is present.

Hissing or Cracking Sound

Explanation of the normal "noise floor" from the Bluetooth circuit.

Reboot Earphones

Procedure to restart the earphones by placing them in the charging case.

Adaptive Active Noise Cancellation (ANC)

How ANC Works

Explanation of the hybrid ANC system and its adaptive nature.

Adjusting ANC Levels

Information on adjusting ANC via the Bang & Olufsen app.

How to Correctly Fit Beoplay EQ

Proper Earphone Fit

Importance of correct fit for sound, mics, ANC, and controls.

Battery Life and Charging

Battery Life Details

Information on playtime with and without ANC, and case charges.

Charging Time and Adapter

Details on charging duration via USB-C, wireless, and adapter recommendations.