Troubleshooting
IMPORTANT: If your cooker hood appears not to be operating
properly, before contacting the Customer Care Department,
please refer to the checklist below.
My cooker hood will not start.
o Check that the hood is connected to the electricity supply
o Check that the fan speed control is set correctly.
My cooker hood is not working effectively.
o The fan speed is not set high enough
o The grease filter is dirty and requires cleaning.
o The kitchen is not well ventilated enough.
o If the hood is set up for recirculation mode, check that the
carbon filters do not need replacing.
o If the hood is set up for extraction mode, check that the ducting
hose and discharge outlet are not blocked.
My cooker hood has switched off during operation.
o The safety cut-out device has been tripped.
o Turn off the hob and then wait for the safety cut-out device to
reset.
o IMPORTANT: If you have installed your cooker hood too low,
the safety cut-out device will frequently trip. Your cooker hood
may become damaged if the safety cut-out device is tripped
frequently.
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