15
11 ERRORS
The errors on the display are identified by the symbol, th information displayed is:
• An error code (A)
• A secondary error code (B)
• A brief description of the error (C) ;
• The following symbols may appear on the display: their meanings are explained in the table below.
If an error occurs, to display the main menu, C. The symbol remains on the display to indicate that the appliance
has an error; after one minute, the display shows the error page again, as indicated in the figure.
11.1 Error reset
The errors may be reset AUTOMATICALLY, MANUALLY or require the APPROVED TECHNICAL ASSISTANCE SERVICE.
Below are the different commands in detail:
AUTOMATIC
If the flashing symbol appears on teh display, the error is reset automatically (temporary error) as soon as the element
which caused it stops.
Often, errors of this type are generated by water outlet/return temperatures that are too high in the boiler, then they are reset
automatically as soon as the temperature falls below the critical value. If the same error is repeated frequently and/or it is
not automatically restet by the boiler, contact the approved Technical Assistance Service.
MANUAL
To reset the error manually when the corresponding code appears B B « Yes » B to confirm. The
error code disappears after a few seconds.
REQUEST FOR INTERVENTION FROM THE APPROVED TECHNICAL ASSISTANCE SERVICE
If the display shows the symbol and the symbol, you must contact the APPROVED TECHNICAL ASSISTANCE
SERVICE. Before calling, we recommend that you note down the code(s), error(s) and a brief description.
If the error code displayed is not on the list or when an error occurs with a certain frequency, we recommend
that you contact the APPROVED TECHNICAL ASSISTANCE SERVICE.
(A) (C) (A) (C)
Error description Error description
10 Outdoor probe sensor 125
Safety disconnection due to lack of circulation (check
made by a temperature s ens or)
20 NTC f low -back sensor 128 Flame extinguishing
28 Flue gas NTC sensor 130 Disconnection by flue gas NTC probe for overheating
40 NTC r eturn s ens or 133 Ignition fault (4 attempts)
50
DHW sensor (only for heating only model w ith hot w ater
tank)
151 Internal heating board error
52
Solar DHW s ens or
(for integration of a solar installation)
152 General configuration error
73
Solar collector sensor
(for integration of a solar installation)
160 Fan operating error
83
Communication problem betw een boiler board and control
unit. Probable short-circuit on the heating
171 ACI board fault
84
Address conflict betw een several control units (internal
anomaly)
321 DHW NTC sensor damaged
109 Presence of air in the boiler circuit (temporary anomaly) 343
General solar installation configuration error (for
integration of a solar installation)
110
Disconnection of the safety thermostat due to overheating
(pump blocked or air in the heating circuit)
384 Incorrect light (interfering flame - internal anomaly)
111 Disconnection of the safety thermostat due to overheating 385 Supply voltage too low
117 Hydraulic circuit pressure too high 386 Fan speed threshold not reached
118 Hydraulic circuit pressure too low 430
Safety disconnection due to lack of circulation (check
made by a pressure sensor)
Error table
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