ENGLISCH
37
8. TROUBLESHOOTING
Before contacting our customer hotline/service centre, please check whether
the error can be rectified using the instructions below.
Error code description
The device is in defrost state
The device is in a dry state
The machine is in the lock screen function
Dehumidifier
does not run
Is the power plug plugged
in?
Plug the power supply
into the socket.
Is the room temperature
below 5°C or above 32°C?
Please check the room
temperature and note
that the dehumidifier can
only be activated from
5°C - 32°C.
The
dehumidification
function does
not work
Is the temperature or
humidity in the room too
low?
In dry seasons, the
dehumidification capacity
is reduced.
Are the air outlet and the air
inlet blocked?
Remove all objects
blocking the air outlet
and air inlet.
Is the air filter blocked?