ENGLISCH
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WARRANTY
By purchasing a BECOOL quality product you have acquired an innovative, long lasting
and reliable item.
For this BECOOL device we grant a warranty of 2 years from the date of purchase,
valid in Austria only.
In the unlikely event that service work is required on your device in this period we
warrant free repair (spare parts and labour) or (subject to Schuss’s decision) to replace
the product. In the event that neither repair nor exchange make sense from an
economical perspective we reserve the right to issue a credit based on current value.
When dealing with air conditioning devices you should always contact the customer
hotline first (see label on the device or the title page of the instruction manual), in case
of fans contact your dealer or us directly. Please note that repair not performed by the
authorised workshop in Austria immediately renders this warranty void.
This warranty does not include:
• Repair of replacement of parts due to normal wear
• Damage due to non-compliance with the instruction manual
• Devices that are used commercially – even in part
• Devices damaged by external forces (falling, impact, cracking, improper use etc.)
as well as aesthetic wear
• Devices that have been used improperly
• Devices that were not opened by our authorised workshop.
• Damages caused by improperly closed condensation drains on air conditioning
devices or improperly inserted water container.
• Unfulfilled customer expectations.
• Damage caused by force majeure, water, lightning and overvoltage.
• Devices on which type denomination and/or serial number on the device have
been erased, rendered illegible or removed.
• Service work not performed by our authorised workshops, transport costs to an
authorised workshop or us and back as well as associated risks.
Please note that within the warranty period we charge a flat rate of 60 € (indexed as
per consumer price index 2010, June 2015) in case of operating errors or if no fault can
be found.
The total warranty period of 2 years is not extended if warranty service is performed
(repair or device replacement).
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