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TRACKING AND FIXING PROBLEMS
Before contacting our customer hotline/service centre, please check whether the error can be
rectified using the instructions below.
The air cooler does not
switch on.
Wait for the power supply to
be restored.
The appliance is not
connected to the power
supply.
Connect/plug the appliance
to the power supply and wait
for a minimum of 30 mins!!
The air cooler works
only for a short amount
of time.
Something is blocking the air
outlet.
Check and remove all
obstacles that are blocking
the air supply.
During operation, an
unpleasant odour is
emerging from the
room.
The air filter or water tank is
dirty.
Clean the air filter(s) and/or
water tank in accordance
with the description.
The appliance is very
loud.
The floor that the air cooler
is located on is not level.
Place the air cooler in a
different location.
Contact addresses for more
information:
Schuss Home Electronic GmbH
Scheringgasse 3, A-1140 Vienna, Austria
Tel: +43 (1) 97 0 21 – 0
Serviceline: +43 (1) 97 0 21 – 502
www.becool.at
FB no.: 236974 t / FB court: Vienna