Bebcare Hear - Troubleshooting Common Issues

23
Solution
- Adjust mic sensitivity higher
by using + button 2
Replace with new battery or
Check connection
- Adjust mic sensitivity lower
using - button 3
- Perform pairing again
- Replace with new battery or use
AC adapter
- Move the BU and PU closer
together
- Set the high and low
temperature limit around 5˚
difference from current reading
- Place baby back to crib or set
breating alert to OFF
- Adjust sensitivity using movement
sensitivity knob 20 such that the
movement indicator 19 blink in pace
with baby’s breathing
- Take immediate care of baby
and consult doctor
- Switch on sensor mat using
movement senitivity knob 20
- Replace with new battery
- Move BU closer to sensor mat
- Recharge battery using AC adapter
(PU). Replace with new
battery or use AC adapter (BU & mat)
- Switch off starry night projector &
music or set to VOX operate(BU)
- Switch off vibration alert(PU)
- Re-locate BU or PU
- Replace with new battery or
use AC adapter
- Perform pairing process again
Possible Causes
- Mic sensitivity is too low
- Battery has run down or AC
adapter improperly connected
- Mic sensitivity is too high
- Pairing is not successful
- BU battery has run down
- Distance between BU and
PU exceeds the operationg range
- The high and low temperature
limit is set too close to the
current reading
- Baby is not in the crib
- Sensitivity of sensor mat is not
properly set
- Baby’s breathing is abnormal
- Sensor mat is off
- Battery of sensor mat
is running down
- Distance between BU
and mat exceed 10m
- Battery has run down
- Starry night projector & music
is permanently switched on
- Vibration alert is switched on
- Many steel structures
between BU and PU
- BU battery has run down
- Pairing is lost
Problem
BU has no
transmission
Always transmitting
Out-of-range alarm
always on
Temperature alarm
always on
Icon always show
flashing
and always
show flashing
Always showing low
battery alert
Battery life is short
Too short
communication
range
PU & BU cannot
communication with
each other
TROUBLE SHOOTING GUIDE