Troubleshooting
Problem Cause Remedy
The check lights do not light
up after switching on.
Power cable not inserted. Plug in the power cable.
Fuse in the power distribu-
tion defect/switched off.
Replace the fuse, or
switch the circuit breaker
back on.
Signal lamp/s defect. Inform customer service.
The fuse in the power distri-
bution is triggered
Too many devices connected
to the same circuit.
Reduce number of devices in
the circuit.
Cause of error not identi-
able.
Inform customer service.
No coffee is coming out of
the machine.
The water tank is empty. Fill up the water tank.
Water tank incorrectly
installed.
Correctly install the water
tank.
Water tank valve clogged up. Clean valve, have replaced by
customer service if neces-
sary.
Coffee comes out of the
machine very slowly.
The coffee has been ground
to ne.
Use a middle grind setting.
The coffee has been pressed
together too strongly.
Do not press the coffee so
strongly.
Coffee runs down the out-
side of the portalter.
The portalter is not com-
pletely locked in place.
Insert the portalter prop-
erly.
There is ground coffee on
the edge of the portalter.
Clean the edge of the porta-
lter.
The portalter seal is con-
taminated.
Clean the portalter seal.
There is too much coffee in
the lter.
Use less coffee.
31 | EN