V7.4 Plus OP-L
I notice my roasting elements
sometimes shut off in the middle of a
roast, is this normal?
Yes, this is simply an indication that the
system has reached its set-point in the
temperature profile.
Does the on/off cycle of the elements
have a negative effect on the coffee?
No. Before using any feature we had the
systems tested by coffee professionals to
insure the quality of the cup was
maintained and not negatively affected.
What is a safe time to rest the roaster
in between roasts?
We recommend 1 hour between roasts, to
safeguard the critical system
components. is considered a home
roaster and is not intended for
commercial level production.
Wait 1 hour between roasts.
The square peg on the right side of my
roasting drum sticks or does not fit
well. Is my roasting drum defective?
No. On rare occasions too much stainless
steel is deposited during the coating
stage.
Take an emery cloth, emery board or
very fine file and lightly remove any
burrs or high points on each side. In
general the square hole will also expand
to accommodate the extra coating within
a few roasts
My roasting drum is stuck in the
square peg and I’m afraid to pull on it.
What should I do?
As stated above, the stainless steel
coating is likely too thick.
DO NOT pull on the roasting drum. Take
a Q-Tip and apply a drop of food grade
oil to the square peg where it enters the
receiving end. Now gently move the
roasting drum in and out to work the oil
in until the olive oil frees the peg. Once it
has come loose, use a fine file to remove
any high points or burrs. If the roasting
drum still sticks, contact tech support and
request assistance.
My roast times seem to be longer than
they should. Do I have a defective
unit?
No. There are many factors influencing
roast times. Those factors include low
voltage, old wiring and significant
voltage drawdown. Other factors that can
significantly extend roast times are:
1. Beans stored at temperatures of 65 F
(18.3 C) or below, such as in a garage or
refrigerator.
2. Use of an extension cord that would
cause a voltage drop
3. Using the roaster in a cold
environment (below 65 F).
4. Roasting in unusually high heat. The
roaster is an indoor appliance designed
and approved for kitchen use only.
The way to help us determine if there is
an issue with the roaster is to do the
following: Take ½ pound of green beans
that are no cooler than 65 F (18.3 C), in
an environment that is no cooler than 65
F (including the roaster) and roast using
1 lb P1 Program A. E-mail us
(tech@behmor.com) the times showing
on the display when the FIRST crack of
1st was heard and the FIRST crack of
2nd. This data will help us determine
your system's status… Always include
contact data such as phone number and
best times to call.
I like my beans oily but don’t see this
on the beans when I do darker roasts.
What can I do?
The design of the Behmor will allow you
take roasts to a level that will generate
oils. Due to the way heat is applied in
this roaster, the oils appear only after
several days of rest.
Roast your beans, then let them
rest/degas and the oils will appear.
Never gauge your degree of roast by the
appearance of oils. Aroma is a better
indicator of roast level.
When I've finished roasting and even
after pressing off, I can hear a very
faint humming sound.
What you are hearing is the hum of the
system’s transformer. This is normal.
Always unplug your roaster when
finished roasting.
Are there other reasons why I should
unplug my roaster?
Yes. One is that power surges in the
lines can destroy electronic circuitry. The
second reason is by unplugging the
roaster you reset the systems memory.
Lastly, by unplugging the roaster we use
less energy and place smaller demands
on the power grid.
Always unplug your roaster when
finished roasting.