7 Troubleshooting
Programmecannotbestartedorselected.
• Washingmachinehasswitchedtoselfprotectionmodeduetoasupplyproblem(linevoltage,waterpressure,etc.).>>>
Tocanceltheprogramme,turntheProgrammeSelectionknobtoselectanotherprogramme.Previousprogrammewillbe
cancelled. (See "Cancelling the programme")
Water in the machine.
• Somewatermighthaveremainedintheproductduetothequalitycontrolprocessesintheproduction.>>>This is not a
failure; water is not harmful to the machine.
Machine vibrates or makes noise.
• Machinemightbestandingunbalanced.>>>Adjust the feet to level the machine.
• Ahardsubstancemighthaveenteredintothepumpfilter.>>>Clean the pump filter.
• Transportationsafetyboltsarenotremoved.>>>Remove the transportation safety bolts.
• Laundryquantityinthemachinemightbetoolittle.>>>Add more laundry to the machine.
• Machinemightbeoverloadedwithlaundry.>>>Take out some of the laundry from the machine or distribute the load by hand
to balance it homogenously in the machine.
• Machinemightbeleaningonarigiditem.>>>Make sure that the machine is not leaning on anything.
Machine stopped shortly after the programme started.
• Machinemighthavestoppedtemporarilyduetolowvoltage.>>>It will resume running when the voltage restores to the
normal level.
Programmetimedoesnotcountdown.(Onmodelswithdisplay)
• Timermaystopduringwaterintake.>>>Timer indicator will not countdown until the machine takes in adequate amount of
water. The machine will wait until there is sufficient amount of water to avoid poor washing results due to lack of water. Timer
indicator will resume countdown after this.
• Timermaystopduringheatingstep.>>>Timer indicator will not countdown until the machine reaches the selected
temperature.
• Timermaystopduringspinningstep.>>>Automatic unbalanced load detection system might be activated due to the
unbalanced distribution of the laundry in the drum.
C
INFORMATIONS
Machinedoesnotswitchtospinningstepwhenthelaundryisnotevenlydistributedinthedrumtopreventanydamagetothemachineandto
its surrounding environment. Laundry should be rearranged and re-spun.
Foamisoverflowingfromthedetergentdrawer.
• Toomuchdetergentisused.>>>Mix 1 tablespoonful softener and ½ l water and pour into the main wash compartment of the
detergent drawer.
C
INFORMATIONS
Putdetergentintothemachinesuitablefortheprogrammesandmaximumloadsindicatedinthe“Programmeandconsumptiontable”.When
you use additional chemicals (stain removers, bleachs and etc), reduce the amount of detergent.
Laundryremainswetattheendoftheprogramme
• Excessivefoammighthaveoccurredandautomaticfoamabsorptionsystemmighthavebeenactivatedduetotoomuch
detergentusage.>>>Use recommended amount of detergent.
C
INFORMATIONS
Machinedoesnotswitchtospinningstepwhenthelaundryisnotevenlydistributedinthedrumtopreventanydamagetothemachineandto
its surrounding environment. Laundry should be rearranged and re-spun.
A WARNING
Ifyoucannoteliminatetheproblemalthoughyoufollowtheinstructionsinthissection,consultyourdealerortheAuthorizedServiceAgent.
Never try to repair a nonfunctional product yourself.