Why my BenQ TK860i does not turn on?
If your BenQ Projector does not turn on, ensure the power cord is properly plugged into both the projector's AC power jack and the power outlet. If the outlet has a switch, make sure it's on. Also, if the projector is cooling down, wait until the process is complete before attempting to turn it on again.
How to fix a BenQ TK860i remote control that is not working?
If the remote control for your BenQ Projector isn't working, first replace both batteries with new ones. If that doesn't solve the problem, make sure there are no obstacles between the remote and the projector. Finally, ensure you are within 8 meters (26 feet) of the projector.
What to do if my BenQ TK860i Projector has no picture?
If your BenQ Projector shows no picture, here are a few things to check: * Ensure the video source is on and the signal cable is correctly connected. * Verify the projector is correctly connected to the input signal device. * Select the correct input signal using the SOURCE key. * Make sure the lens cover is open.
How to fix a blurred image on a BenQ TK860i?
If the image from your BenQ Projector appears blurred, try these steps: 1. Adjust the focus of the lens using the focus ring. 2. Adjust the projection angle, direction, and height of the projector to properly align it with the screen. 3. Ensure the lens cover is open.
General| Number of colors | 1.07 billion colors |
|---|---|
| Native aspect ratio | 16:9 |
| Projection distance | 2.5 - 3.8 m |
| Vertical scan range | 23 - 120 Hz |
| Horizontal scan range | 15 - 135 kHz |
| Projection technology | DLP |
| Contrast ratio (typical) | 50000:1 |
| Screen size compatibility | 100 - 150 \ |
| Projector native resolution | 2160p (3840x2160) |
| Keystone correction, vertical | -30 - 30 ° |
| DVI port | No |
| HDMI ports quantity | 3 |
| Serial interface type | RS-232 |
| USB 2.0 ports quantity | 1 |
| VGA (D-Sub) ports quantity | 0 |
| Light source type | Lamp |
| Service life of light source | 4000 h |
| Service life of light source (economic mode) | 15000 h |
| Focus | Auto |
| Throw ratio | 1.13 ~ 1.47 |
| Focal length range | 12 - 15.6 mm |
| Aperture range (F-F) | 1.9 - 2.47 |
| Video color modes | Bright cinema, Cinema, Game, Living room, Sports |
| Analog signal format system | - |
| Noise level | 30 dB |
| Noise level (economic mode) | 28 dB |
| High Dynamic Range (HDR) technology | High Dynamic Range 10 (HDR10), Hybrid Log-Gamma (HLG) |
| Audio decoders | Dolby Atmos |
| Number of built-in speakers | 2 |
| Operating temperature (T-T) | 0 - 40 °C |
| Cables included | AC |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50/60 Hz |
| Power consumption (standby) | 0.5 W |
| Power consumption (typical) | 330 W |
| Product type | Standard throw projector |
| Product color | Grey, White |
| Market positioning | Home cinema |
| Security updates end date | 31/12/2026 |
Weight and Dimensions| Depth | 263 mm |
|---|---|
| Width | 380 mm |
| Height | 127 mm |
| Weight | 4200 g |
Details BenQ's warranty policy for product defects and service claims.
Information regarding copyright ownership and reproduction rights.
BenQ disclaims warranties and reserves the right to revise publication.
Information on BenQ projector patent coverage.
Essential guidelines for safe operation and handling of the projector.
List of standard and optional accessories included with the projector.
Step-by-step guide for replacing batteries in the remote control.
Overview of buttons and functions on the projector and remote control.
Specifications for optimal remote control operation distance and angle.
Factors to consider when selecting an installation location for optimal projection.
Table detailing projection distances, image sizes, and offsets for various screen sizes.
Recommendations and safety advice before mounting the projector.
Diagram illustrating mounting procedures and screw specifications.
Using adjuster feet to fine-tune the horizontal angle of the projected image.
Adjusting image size with zoom ring and sharpness with focus ring.
Steps to correct trapezoidal distortion of the projected image.
Guide for installing the QS02 Android TV dongle before initial use.
Procedure for powering on the projector and initial setup.
Setting the projector's installation orientation for optimal display.
Selecting the desired language for the on-screen display menus.
Correcting image distortion using the 2D keystone function.
Using an Android phone for a quick setup of the device.
Setting up the device via a phone or computer using a website code.
Setting up the device directly using the projector's remote control.
Overview of primary menu functions and settings.
Detailed explanation of the Basic OSD menu options and settings.
Guidance on projector installation locations and methods.
Details on correcting image distortion using the 2D keystone function.
Information on using the projector at high altitudes.
Configuration of 12V triggers for installation scenarios.
Setting the language for the On-Screen Display (OSD) menus.
Customizing OSD menu display time and position.
Viewing lamp usage time and resetting the light source timer.
Configuring direct power on and auto power off features.
Procedure for downloading and installing the latest firmware for the projector.
Restoring all settings to the factory preset values.
Instructions for cleaning and storing the projector.
Details about lamp usage, life, and replacement.
Steps to diagnose and resolve power-on issues.
Troubleshooting steps for when no image is displayed.
Solutions for issues causing a blurred or out-of-focus image.
Diagnosing and fixing problems with the remote control.
Technical details of the projector's optical components and performance.
Power requirements and consumption details for the projector.
Operating and storage conditions for the projector.
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