BERG BC360N User Manual

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ERVICE, INSTALLATION, AND INSTRUCTION MANUAL

F

or AUTHORIZED PARTS or TECHNICAL SERVICE, please contact:

1-877-368-2797

FOR SOME MODELS the POWER SUPPLY CORD is NOT INCLUDED.

MUST HAVE A 3-PRONG GROUNDING PLUG.

3355 Enterprise Avenue, Suite 160, Fort Lauderdale, FL 33331

BC36

0N-BC360NH

BC370N-BC370NH

BC500N-BC500NH

BC650N-BC650NH

BC10

00N-BC1000NH

COM

MERCIAL ICE MACHINE

PL

EASE READ CAREFULLY

Questions and Answers:

B
Bradley RogersAug 14, 2025
How to fix a BERG Ice Maker that doesn't operate?
- M
  Michelle RyanAug 14, 2025
  If your BERG Ice Maker isn't working, there are several potential reasons: * It might not be plugged in, so ensure it is properly connected to a power outlet. * A blown fuse could also be the culprit; try replacing it. If the issue persists, it may indicate a short circuit, requiring professional service. * The power switch might be off; make sure it's turned on. * If the ice storage bin is full, remove some ice to allow the machine to operate. Also, ensure the water curtain and micro-switch are closed.
P
pdunnAug 17, 2025
Why does my BERG BC360N stop suddenly?
- S
  stacy97Aug 17, 2025
  If your BERG Ice Maker suddenly stops while making ice, consider these possibilities: * Check if the power supply line has been disconnected and reconnect it. * The room temperature may be outside the specified range. If so, disconnect the power and allow the ice maker to stop working until the temperature returns to the normal range. * The ice storage bin might be full. In this case, remove some ice cubes and ensure the water curtain and micro-switch are closed.
S
Stephen LewisAug 20, 2025
What to do if my BERG BC360N Ice Maker is leaking water?
- J
  Jim WilliamsAug 20, 2025
  If water is leaking from your BERG Ice Maker, here are a couple of things to check: * A few water drops are normal when you open the door to take out ice due to condensation or water on the ice. Be careful when removing ice. * If the water supply connection is leaking, try tightening the fitting.
B
Brandon SchroederAug 25, 2025
Why is my BERG BC360N Ice Maker making ice but not filling the bin?
- C
  Catherine DuncanAug 25, 2025
  If your BERG Ice Maker makes ice, but the bin isn't filling up, consider the following: * The condenser might be dirty, so clean the condenser air filter. * The airflow to the ice maker might be obstructed; check the installation. * High ambient and water temperatures, or proximity to a heat source, can also affect ice production; check the installation.
K
Katie MillerAug 27, 2025
What to do if water doesn't feed into my BERG BC360N Ice Maker?
- G
  greenstephenAug 27, 2025
  If water isn't feeding into your BERG Ice Maker after it starts, consider these possible causes: * The water supply tap may be turned off. Ensure the water supply line is turned on. * The water supply pipe might not be properly connected. Reconnect the water supply pipe.
M
matthew12Aug 30, 2025
Why are BERG BC360N Ice Maker cubes partially formed?
- S
  Stephanie WilliamsonAug 30, 2025
  If the ice cubes from your BERG Ice Maker are partially formed or have a white bottom, consider the following: * There might not be enough water in the water trough. Check if the water supply pressure is below 15 psig. * The water supply filter may be restricted. Check the water supply. * Check for a water leak at the water trough.
X
xelliottSep 3, 2025
Why is my BERG BC360N Ice Maker making noise?
- J
  Jennifer AndersonSep 3, 2025
  If your BERG Ice Maker is making noise during operation: * Ensure the feet are leveled and locked. * Certain sounds are normal during operation.
C
Christine BlankenshipSep 6, 2025
How to prevent scaling in BERG Ice Maker?
- A
  amywilsonSep 6, 2025
  If scaling occurs frequently inside your BERG Ice Maker, it's likely due to the hardness of the water being too high. Consider using a water-softening device installed in front of the water inlet.
M
Mary BrownSep 9, 2025
Why is the body of my BERG BC360N electrified?
- E
  Elizabeth JacksonSep 9, 2025
  If the body of your BERG Ice Maker is electrified, it could be due to the grounding line not being properly connected in the socket. Use a socket meeting the required electrical standard.

BERG BC360N Specifications

General

Brand	BERG
Model	BC360N
Category	Ice Maker
Language	English

Summary

ICE MAKER SAFETY

IMPORTANT SAFETY INSTRUCTIONS

Basic safety precautions to reduce risk of fire, electric shock, or injury.

IMPORTANT SAFEGUARDS

WARNING

Precautions for moving, ventilation, electrical, and water connections.

Ice Maker Installation

LOCATION REQUIREMENTS

Specifies installation site conditions, ventilation, and temperature requirements.

ELECTRICAL REQUIREMENTS

DANGER

Critical safety warnings regarding proper grounding and electrical connections.

RECOMMENDED GROUNDING METHOD

CONNECTING THE POWER SUPPLY LINE

WATER SUPPLY

Connecting the water line

Step-by-step guide for connecting the water supply to the ice maker.

Control Panel

OPERATION OF THE CONTROL PANEL

TO CLEAN THE MACHINE

Procedure for initiating and managing the machine's cleaning cycle via the control panel.

HOW THE ICE MACHINES MAKES ICE

Cleaning and Maintenance

INTERIOR CLEANING

ICE-MAKING SYSTEM CLEANING

Troubleshooting

BEFORE CALLING FOR SERVICE

Guidance on reviewing operations before contacting service for malfunctions.

Troubleshooting Guide

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