7 - TROUBLE SHOOTING
Problem Diagnostics/solution Advice
The green switch light does not
turn on
The machine is not powered. Make sure the plug is correctly
inserted and that the power
cord is not damaged.
The machine does not reach the
ideal temperature.
The safety thermostat was trig-
gered.
Have the machine serviced by
a specialised technician to dis-
cover the cause.
No coffee is made No water in the tank. Fill the tank.
Lack of steam distribution from
the pipe
The steam pipe nozzle is ob-
structed, clear it by using a pin.
This problem depends on the
introduction of the spout into
the milk.
Clean the steam spout after us-
ing it.
Leakage from the filter holder Possible causes:
1-The lower bowl gasket is worn
or encrusted.
2-The filter holder is positioned
incorrectly on the group.
3-The filter into the filter holder
is damaged.
In all above-mentioned cases,
call a skilled technician.
Difficult positioning of the filter
holder on the coupling ring
The problem depends on the
excessive coffee dose inside the
filter holder.
Decrease coffee quantity in the
filter holder.
Incorrect positioning of the filter
holder after placing it on to the
group
The filter holder handle, after
fixing it to the group, is turned to
the right more than usual. The
lower bowl gasket is worn.
Contact a skilled technician to
replace the lower bowl gasket.
The coffee dispenses insuffi-
ciently
The coffee dispenses drop by
drop, the dispensing time is too
long, the quality of the coffee is
not good and presents a dark
cream.
Possible causes:
1-The coffee grind is too fine.
2-The coffee into the filter hold-
er is too pressed.
3-The dose into the filter holder
is excessive.
4-The small douche of the group
is obstructed.
5-The filter into the filter holder
is obstructed.
In cases 1-2-3, it is necessary to
adjust the grinder correctly. In
case 4,it is necessary to call a
technician. In case 5,clean the
filter or replace it.
To Next Page
Loading...
