What happens if I puncture? May I repair it myself?
Despite incorporating the motor to the front bushing, repairing a tyre on your own is very simple. It
only requires disconnecting the motor’s output capable, as described in the user manual.
Must I charge the battery when not in use?
It’s not necessary. The battery may be stored in a dry place or left on the BH EMOTION
bicycle.
What should I do when I am not going to use the bicycle for a long period of time?
A charge equivalent to 70-80% of the full capacity is recommended before storing for a long
time period.
Likewise, its charge level shall be supervised every three months and shall be
maintained above 20% of its full
capacity.
Why when it’s frosty or very cold the autonomy is reduced?
Below -5ºC the battery’s performance is lower. This factor doesn’t result in any problems or a
damaged battery; it just doesn’t allow for a full discharge of the battery thus the autonomy is
reduced.
May I purchase additional batteries?
Yes, additional batteries are available at BH stores. In the event that a higher autonomy is required
or there isn’t the possibility of charging the battery between two journeys, the purchase of an
additional battery in accordance with the characteristics of the purchased BH EMOTION bicycle is
recommended.
May I use my wife’s bicycle battery?
Yes, providing that the battery is from a BH EMOTION bicycle which is compatible with the
model you have
purchased. If the battery is from a non-compatible electrical bicycle, you must
not use it with the BH EMOTION.
This would damage the assistance system beyond repair and would
result in the annulment of the warranty.
May I make copies of the battery lock?
Yes, it is a standard flat key. .
Must I use a helmet?
The use of helmets depends on the law of each country, however, its use is recommended due to
safety reasons, apart from the Neo Nitro model.
Should I have third party insurance?
No, insurance is not compulsory, except in the Nitro models.
Is there a required minimum age for using a BH EMOTION?
No, any user may ride a BH EMOTION, apart from the Neo Nitro model.
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