BHM Medical Voyager Duo User Manual

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Voyager Duo

Instructions for Use

001.19520.EN rev.1

December 2009

Table of Contents

Questions and Answers:

K
kdaughertyAug 2, 2025
What to do if the BHM Medical Mobility Aid ceiling lift hand control is not working?
- D
  Daniel BishopAug 2, 2025
  If the hand control buttons aren't working, first check if the emergency stop is activated. Gently push up on the reset switch plastic insert to turn the unit back on. If this doesn't work, see if the buttons on the ceiling lift cassette are working. Also, ensure the ceiling lift is charged by sliding it over the clip-on charging station and verifying if the yellow light turns on. If problems persist after these checks, further assistance is needed.
J
Jeffery HarrisonAug 6, 2025
Why does my BHM Medical Mobility Aid beep during use?
- D
  danny98Aug 6, 2025
  If your ceiling lift cassette beeps during use, it likely means the batteries are low. Return the ceiling lift cassette to the charging station to recharge.
E
Elizabeth GonzalesAug 12, 2025
Why do my BHM Medical Mobility Aid batteries die so quickly?
- M
  Mrs. Jasmine Lee DDSAug 12, 2025
  If the batteries are always dead after only a few transfers, the life of the current batteries could be almost finished. Verify the function of the ceiling lift charger and the contact plates on the clip-on charging station. Replace the batteries with new ones, always changing both batteries at the same time.
M
Michael HoustonAug 16, 2025
How to fix the BHM Medical Mobility Aid charger if the yellow light doesn't turn on?
- S
  scott78Aug 16, 2025
  If the yellow charger indicator doesn't light up when the lift is on the charger, check that the charger is properly plugged into a standard outlet and that the outlet has power. A green light on the clip-on charging station indicates it is functioning correctly.
B
Brittney MatthewsAug 21, 2025
Why does my BHM Medical Mobility Aid start and stop repeatedly?
- W
  William StuartAug 21, 2025
  If the unit starts and stops repetitively, it indicates that the load is over a safe working load.

BHM Medical Voyager Duo Specifications

General

Brand	BHM Medical
Model	Voyager Duo
Category	Mobility Aid
Language	English

Summary

General Information

Foreword and Manual Usage

Introduction to the manual and guidance on its proper use.

Service and Support

Information on obtaining support and service for the product.

Manufacturer and Representative Details

Manufacturer's contact details and authorized European representative.

Product Definitions and Intended Use

Explanation of key terms and the intended application of the lift.

Operational Life and Identification

Details on the lifespan, identification, and package verification.

Symbols Used

Explanation of the various symbols used within the manual and on the equipment.

Safety Instructions

General Safety Guidelines

Key instructions, important directions, and equipment labels for safe operation.

Safe Working Load

Specifies the safe working load limits for the Voyager Duo lift.

Electrical and Fire Safety

Guidelines to prevent electrical shock and fire/explosion hazards.

Environmental and Battery Safety

Practices for human/environmental safety and battery/charger precautions.

Part Designation

Charger

Details about the wall-adapted charger for the Voyager Duo.

Hand Control

Explanation of the hand control unit for operating the ceiling lift.

Slings

Compatible Slings

Visual guide to various compatible sling types for the Voyager Duo.

How to Use the Voyager Duo

Operational Procedures and Safety Functions

Details on returning to charge, emergency stop, lowering, and brake functions.

Battery Status and Charging

Information on battery status, indicator lights, and the charging process.

Advanced Usage and Preparation

Using FIDO, slings, patient approach, and lift programming.

Voyager Duo Programming

Changing the Speed of Movement

Step-by-step guide on adjusting the lift's movement speed.

Adjusting the Spreader Bar Height

Instructions for adjusting the spreader bar height during programming.

Enable/Disable Return to Charge (RTC)

Steps to enable or disable the Return to Charge (RTC) feature.

Care and Maintenance

Preventive Maintenance Schedule

Schedule for performing preventative maintenance tasks on the lift.

Service Technician and Annual Inspections

Tasks for authorized technicians and annual inspection requirements.

Daily Checks and Cleaning

Procedures for daily checks, general cleaning, and strap inspection.

Component Care and Storage

Guidelines for battery replacement, charger verification, sling inspection, and handling/storage.

Troubleshooting

Labels on the Lift

Technical Specifications

Lift Dimensions

Graphical representation and dimensions of the Voyager Duo lift.

Electromagnetic Compatibility

Electromagnetic Compliance

Information on the lift's compliance with regulatory standards for EMI.

Electromagnetic Emissions

Declaration regarding electromagnetic emissions and their guidance.

Electromagnetic Immunity

Declaration regarding electromagnetic immunity and guidance for use.

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