Bicycles4u ELYSIUM - Troubleshooting Common Issues; Battery and Display Problems; Motor and Speed Functionality; Range and Charging Issues

Please make sure the folding and quick release levers are locked tightly
How to adjust the folder
1. Use a 2.5mm allen
key to release the handle
2. Use a 3.0mm allen
key to tighten the handle
3. Make sure the folder is
tightly secured after locking it
1)In order to ensure long term service of your e-bike, please use genuine parts.
2)Make sure the waterproof connection is properly connected.
3)Do not use the battery if it has outlived its life expectancy.
P R O B L E M
P O SSIB LE C A U SE SO LU T IO N
Batte ry gau ge
LE D s w ith no
disp lay.
Po w er sw itch is ope n Close the sw itch on the battery
case
Batte ry case w ith no pow e r Charge the battery
Circuited Rep lace fu se
Batte ry case not positioned in the right
place
Rem ove b attery case , put it in
righ t place and then lock it
Sw itch dam aged Rep lace sw itch
M otor fails to
perform its
inten d ed function
w h en pow e r is
on.
Being in po we r m od e Change th e m ode from assist to
electric
Connection erro r Check th e con nection p arts or
have a professional fix it
Batte ry case w ith no pow e r Charge the battery
Sp eed-adjust
failure
Being in po we r m od e Change th e m ode from assist to
electric
Connection erro r o r th rottle failure Have a p rofessional fix or rep lace
it
Po o r tyre pressu re Pum p up th e tyre to its co rre ct
pressure
Po o r travellin g
ran ge after each
ch a rging.
Insu fficient ch arge Fully ch a rge th e battery
Batte ry agin g Rep lace w ith a new battery case
Po o r road cond itions, slopes,
headw inds and frequent u se of th e
brakes
Change th e pow e r m ode
Batte ry failure Rep lace b attery
Ab n o rm al lon g
ch a rging tim e
Batte ry agin g Rep lace b attery
Connection erro r Check if the ca b les are correctly
pluge d in.
Charger fails to
perform its
inten d ed
fun ction.
Circuited Rep lace fu se
Charger failure Change charger
Fo r othe r faults th at can’t be solved or
m otor, co ntroller, ch arger, batte ry
failure , please contact your auth o rize d
dealer for help. Any chan ges to these
parts w ill invalid you r w arranty.
O ther fa u lts
Troubleshooting
We recommend having your e-bike serviced by a professional cycle engineer at least once a year to ensure
ongoing safe performance. Since these problems listed may not cover every problem that might occur during
the lifetime of your product. You can contact us for more detailed questions you might have.