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System Troubleshooting
This section summarizes the most common problems encountered with
the Personal System. If you are unable to solve the problem with the
information below, contact BioFlex Service at 1-844-770-0177.
Problem Possible Cause Solution
Part or all of the
system becomes
damaged and
does not work.
System has been
dropped or otherwise
damaged.
Check all power
connections. Make certain
all cables are secure and
properly connected.
Press the Power button
on the Controller Unit.
If it does not power on,
contact BioFlex Service.
System has
become
contaminated
by liquids.
i.e. water,
humidity, etc.
Immediately unplug all
system components from
the electrical outlet.
Dry using hair dryer.
Contact BioFlex Service.
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