Birch BP-525D - User Manual

Questions and Answers

B
Barbara RossAug 12, 2025
Why is my Birch Barcode Reader not printing?
- E
  Edward ThompsonAug 12, 2025
  There are several reasons why your Birch Barcode Reader might not be printing. Here are a few things to check: * Ensure the interface cable is securely connected. * If using a serial port, verify the cable is pin-to-pin connected, and the serial port settings are consistent between the host and printer. Reset the serial port setting if needed. * Confirm that the correct printer port is selected in the Windows driver. Select the correct printer port in the driver. * If using Ethernet, ensure the IP address, subnet mask, and gateway are configured correctly. Configure the IP, subnet mask and gateway.
L
longcharlesAug 16, 2025
What to do if my Birch Barcode Reader has a paper jam?
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  Tina WilkinsonAug 16, 2025
  If your Birch Barcode Reader has a paper jam, consider the following: 1. Calibrate the gap/black mark sensor, as the sensitivity might not be set properly. 2. Ensure the label size is set correctly in your labeling software. 3. Check for and remove any labels stuck inside the printer mechanism near the sensor area.
J
Jimmy ObrienAug 23, 2025
What to do if my Birch Barcode Reader has no response?
- K
  Kim PatelAug 23, 2025
  If your Birch Barcode Reader is not responding, check the following: * Make sure the power switch is turned on. * Verify the green LED is lit on the power supply. If it's not lit, the power supply may be broken. * Ensure both power connections (from the cord to the supply, and from the supply to the printer) are securely connected.
J
Jared JimenezAug 27, 2025
Why is my Birch Barcode Reader continuously feeding labels?
- A
  Andrew HubbardAug 27, 2025
  If your Birch Barcode Reader is continuously feeding labels, the printer setting may be incorrect. Initialize the printer and perform gap/black mark calibration.
T
Travis DavisAug 31, 2025
What to do if my Birch Barcode Reader is out of labels or the printer setting is not correct?
- A
  allisonnewmanAug 31, 2025
  If your Birch Barcode Reader indicates it is out of labels, load a new roll of labels following the loading instructions, then press the FEED button. If the printer setting is not correct, initialize the printer using the Power on Utility or Diagnostic Tool.
M
Maria HaasSep 3, 2025
Why is there no print on the label from my Birch Barcode Reader?
- L
  Lisa RobersonSep 3, 2025
  If there is no print on the label from your Birch Barcode Reader, it may be due to incorrect label loading. Follow the instructions for loading the media.
W
Walter WardSep 7, 2025
What to do if my Birch Barcode Reader is paused?
- M
  Miranda PotterSep 7, 2025
  If your Birch Barcode Reader is paused, press the FEED button to resume printing.
R
Rachael EverettSep 10, 2025
How to improve print quality on my Birch Barcode Reader?
- J
  johnsonevanSep 12, 2025
  To improve the print quality on your Birch Barcode Reader, try the following: * Ensure the top cover is completely closed and latched properly. * Verify that the correct 24V DC power supply is connected. * Reload the supply. * Clean the print head if there is dust or adhesive accumulation. * Adjust the print density and print speed. * Run a self-test to check the print head test pattern for any missing dots.

Summary

Introduction to BP-525 D Printer

Product Introduction

Introduces the BIRCH BP-525D series direct thermal bar code printer.

Moving Parts Warning

Caution regarding hazardous moving parts in the cutter module.

Battery Warning

Warning about the CR2032 lithium battery and risk of explosion.

Operations Overview

Unpacking and Inspection

Instructions for inspecting the printer and its included accessories after unpacking.

Printer Overview

Front View

Identifies the external components of the printer's front view.

Interior View

Identifies the internal components of the printer.

Rear View

Identifies the external ports and connections on the rear of the printer.

Printer Setup

Setting Up the Printer

Steps for physically setting up the printer and connecting it to a PC.

Loading the Media

Instructions for opening the cover, adjusting media holders, and loading media rolls.

Diagnostic Tool

Explains how to use the Diagnostic Tool for sensor calibration and printer configuration.

Printer Functions via Diagnostic Tool

Details various printer functions configurable via the Diagnostic Tool.

Install MicroSD Memory Card

LED and Button Functions

LED Indicator

Explains the meaning of different LED colors and patterns for status indication.

Regular Button Function

Describes the basic functions of the FEED button for feeding labels and pausing.

Power-on Utilities

Introduces power-on utilities for printer setup and hardware testing.

Gap;Black Mark Sensor Calibration

Details the procedure for calibrating the gap/black mark sensor using power-on utilities.

Calibration, Self-test, and Dump Mode

Explains how to perform calibration, self-test, and enter dump mode via power-on utilities.

Printer Initialization

Describes how to initialize the printer to restore factory default settings.

Self-test Function

Explains the purpose and output of the printer's self-test function.

Dump Mode Operation

Describes how the printer enters and operates in dump mode for debugging.

Set Black Mark Sensor as Media Sensor

Procedure to configure and calibrate the black mark sensor as a media sensor.

Set Gap Sensor as Media Sensor

Procedure to configure and calibrate the gap sensor as a media sensor.

Skip AUTO.BAS Program

How to use power-on utilities to interrupt the AUTO.BAS program.

Troubleshooting

LED Status Troubleshooting

Lists common printer problems based on LED status and provides recovery steps.

Print Problem Troubleshooting

Lists common printing issues, their possible causes, and solutions.

Printer Maintenance

Revise History

Birch BP-525D Specifications

General

Operating Temperature	0°C to 45°C (32°F to 113°F)
Storage Temperature	-20°C to 60°C (-4°F to 140°F)
Humidity	5% to 85% relative humidity, non-condensing
Depth of Field	20-280mm (UPC/EAN 100%, PCS=90%)
Scan Rate	100 scans/sec
Interfaces Supported	USB, RS-232, Keyboard Wedge
Resolution	4 mil
Power Supply	5VDC ± 5%

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